[Hiring] Post-Sales Security Systems Engineer @Kastle Systems

Role Description

This position will provide engineering design and support for security solutions for new and existing clients while working alongside internal teams, external teams, clients, and subcontractors to ensure project success.

The remote Post-Sales Security Systems Engineer is the technical architect of project execution. Following the sales phase, you will own the "Technical Truth" of a project—transforming preliminary designs into precise, executable installation packages. You will serve as the bridge between sales, the CAD department, and field technicians, ensuring that every integration is seamless and every "As-Built" is accurate.

Core Responsibilities

• Technical Execution & Design
  • System Implementation: Design and develop engineering solutions for complex system installations, upgrades, and enterprise-level conversions.
  • Mastery of Infrastructure: Maintain a deep understanding of standard Electronic Security technology (ACS, IDS, FDS, CCTV) and the underlying IT architecture (databases, server hardware, and networking).
  • BOM Scrubs: Perform rigorous "scrubs" of Bills of Materials to ensure all equipment is technically compatible and accurate prior to procurement.
• Documentation & Drafting
  • Installation Packages: Create and manage critical installation documentation, including Wiring Diagrams, Programming Sheets, and Device Schedules.
  • CAD Collaboration: Self-create or collaborate with the CAD Department to produce high-fidelity floor plans, riser drawings, and detail drawings.
  • Project Close-out: Ensure project integrity by creating comprehensive As-Built documentation and O&M (Operations & Maintenance) manuals for client hand-off.
• Project Support & Compliance
  • RFI Management: Lead the issuance and tracking of Requests for Information (RFI) to resolve technical discrepancies during the build phase.
  • Permitting: Facilitate the technical documentation required for local permitting and compliance with industry standards.
  • Field Support: Provide high-level technical support for on-site team members to troubleshoot real-time installation challenges.
• Innovation & Strategy
  • Technology Adoption: Support management in documenting and implementing "Next-Gen" tech (Biometrics, Radar, Anti-Drone) for existing and new clients.
  • Vendor Expertise: Maintain active familiarity with industry leaders (Genetec, Lenel, Milestone, etc.) and emerging security trends.

Qualifications

• A minimum of 3-7 years previous experience in the industry.
• Associate or bachelor’s degree in relevant field preferred or applicable amount of experience in the appropriate field may be substituted for the educational background.
• Experience in the design and planning of access control and video systems.
• Professional Electronic Security Certifications or training (Lenel, Genetec, C-Cure, Avigilon, Axis, Bosch, Milestone, etc.) preferred.

Company Description

This is a Post-Sales Security Systems Engineer - Access Control & CCTV Engineer career opportunity with i2G Systems.

Learn more about i2G: i2G Careers

"Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities"

Read More About the Partnership Here: Kastle Partnership

At i2G Systems, we believe that diversity makes us stronger - at work and in the world. i2G Systems is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.