[Hiring] Optical Engineer III @Astreya

Role Description

The Optical Engineer III will help monitor the network and troubleshoot network issues, and ensure we are able to provide guaranteed performance and capacity to our products.

• Engineers, commissions, and validates backbone optical transport systems for new builds and capacity augmentation projects.
• Evaluates optical performance using field measurements and network management system data (OSNR, span loss, BER, optical power levels).
• Coordinates with field technicians, vendors, and internal cross-functional teams to deploy and integrate optical systems on backbone networks.
• Deploys, configures, commissions, and tests DWDM, ROADM, and optical amplification systems across backbone infrastructure.
• Develops, reviews, and executes Methods of Procedure (MOPs) for optical circuit turn-ups, maintenance activities, and network changes.
• Performs remote turn-up and acceptance testing of optical circuits, including power balancing, channel provisioning, and end-to-end validation.
• Conducts new build engineering activities including fiber acceptance, span loss verification, optical line system commissioning, and as-built documentation.
• Supports optical equipment specification, vendor engagement, and RMA processes.

Qualifications

• Bachelor’s degree (B.S/B.A) from four-year college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience.
• Networks with senior internal and external personnel in own area of expertise.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Experience working with geometrical and physical optics, radiometry and lens design.
• Understanding of optical design and tolerance analysis.
• Deep understanding of stray light analysis and non-sequential ray trace tools.
• Knowledge about building and testing optical systems.
• Excellent communication and teamwork skills.

Requirements

• Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.
• Perform fault isolation based on the troubleshooting outcome.
• Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.
• Work cross-functionally and cross-regionally with other optical and network operational support teams.
• Partner with and escalate to various internal teams in pursuit of restoring service and limiting impact.
• Manage and escalate critical events while communicating clearly and concisely.
• Document and optimize operational processes and procedures.
• Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
• Identify areas for automation and create or participate in the solution with scripting or coding skills.
• Support deployment, and move, add, change teams.
• Partner with audit teams to ensure accurate inventory and documentation.
• Document and follow RMA processes and procedures for all relevant vendors.
• Detect and diagnose various error/failure conditions across an array of server types.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Benefits

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only.
• Dental provided through UHC.
• Nationwide Vision provided by UHC.
• Flexible Spending Account for Health & Dependent Care.
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific).
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera.
• Corporate Wellness Program provided by Goomi Group.
• Employee Assistance Program.
• Wellness Days.
• 401k Plan.
• Basic and Supplemental Life Insurance.
• Short Term & Long Term Disability.
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance.
• Tuition Reimbursement (available 6 months after start date, capped).
• Paid Time Off (accrued and prorated, maximum of 120 hours annually).
• Paid Holidays.
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law.