[Hiring] Infrastructure Operations Installation and Integration Engineer @Vultr

Role Description

Vultr is seeking a highly skilled and experienced “Hands On” Infrastructure Operations Installation and Integration Engineer to analyze, diagnose, and resolve complex hardware and system level failures across our cloud infrastructure platform. The ideal candidate brings strong systems-level troubleshooting expertise and the ability to analyze non-routine technical issues, determine root cause, and make informed decisions on repair, replacement, or escalation paths.

Qualified candidates will lead the physical deployment, network integration, and final certification of advanced CPU and GPU compute platforms across our global data center footprint. This role sits within Infrastructure Operations and serves as the technical authority on-site for new build-outs, hardware refreshes, and platform certifications. You will collaborate closely with remote engineering teams and local site technicians to ensure every installation meets rigorous design, performance, and safety standards before formal handover to production.

This is a highly visible role that partners closely with Infrastructure, Engineering, and vendor teams to ensure system reliability, asset accountability and continuous improvement of Vultr’s Data Center environments. It will also require the ability to adapt to the latest technology, help drive resolutions for never before seen issues and develop documentation as the technology evolves. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure.

This role will require extensive travel with possible extended stays depending on the scope of the installation.

Key Responsibilities

• Lead local and international site deployments by overseeing the physical installation, cabling, and configuration of server, storage, and network assets across our global footprint.
• Serve as the technical authority for certifying new CPU and GPU compute generations, ensuring hardware health and performance meet production standards.
• Manage the integration of Spine-and-Leaf network fabrics using Juniper switching platforms, ensuring seamless connectivity across all architectural layers.
• Direct hands-on system initialization and firmware management for diverse hardware environments, including Dell, Supermicro, and AMD-based platforms.
• Enforce strict adherence to BICSI standards and internal guidelines for all physical infrastructure, including power distribution and structured cabling designs.
• Coordinate with remote engineering and local site teams to align build methodologies and eliminate technical blockers during the deployment lifecycle.
• Facilitate final site acceptance by managing comprehensive punch lists, tracking remediation efforts, and securing formal sign-off for production handover.
• Maintain rigorous documentation for every build-out, including rack elevations, cable schedules, and validated as-built reports for power and cooling.
• Create close out packages and documentation for “Run Book“ handoff to Operations.

Qualifications

• Experience using Jira to manage, track, and document technical issues, RMA cases, and vendor escalations, including maintaining accurate and audit-ready case records.
• Experience diagnosing and troubleshooting complex hardware and system-level issues in a data center or infrastructure environment.
• Experience in RMA workflows, hardware lifecycle management, or infrastructure support.
• Hands-on experience with NVIDIA and/or AMD GPU technologies.
• Familiarity with analyzing system logs, firmware behavior, and performance metrics to determine root cause.
• Experience working with hardware vendors and managing technical escalations or support cases.
• Strong understanding of server hardware, system architecture, and data center operations.
• Ability to analyze technical issues, apply judgment, and determine appropriate resolution paths.
• Strong written and verbal communication skills, particularly in documenting technical findings and collaborating with cross-functional teams.
• Experience with tools such as JIRA, Confluence, and vendor support portals.
• Experience working with microcloud or distributed infrastructure environments, including understanding of system architecture and hardware integration.
• Experience supporting or analyzing systems within data center environments, including hardware lifecycle, performance, and reliability considerations.

Requirements

• Support national and international site deployments by overseeing the physical installation, cabling, and configuration of server, storage, and network assets across our global footprint.
• Serve as the technical authority for certifying new CPU and GPU compute generations, ensuring hardware health and performance meet production standards.
• Manage the integration of Spine-and-Leaf network fabrics using Juniper switching platforms, ensuring seamless connectivity across all architectural layers.
• Direct hands-on system initialization and firmware management for diverse hardware environments, including Dell, Supermicro, HPE and AMD-based platforms.
• Enforce strict adherence to BICSI standards and internal guidelines for all physical infrastructure, including power distribution and structured cabling designs.
• Coordinate with remote engineering and local site teams to align build methodologies and eliminate technical blockers during the deployment lifecycle.
• Facilitate final site acceptance by managing comprehensive punch lists, tracking remediation efforts, and securing formal sign-off for production handover.
• Maintain rigorous documentation for every build-out, including rack elevations, cable schedules, and validated as-built reports for power and cooling.

Compensation

$75,000-95,000. Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.