[Hiring] Infrastructure Engineer III @Aristocrat Gaming

Role Description

As a CXS Infrastructure Engineer III at Aristocrat, you'll be central to our mission of bringing happiness to life through the power of play. This role gives you the opportunity to join a team of world-class professionals and directly influence the success of our systems at casino properties.

• Own and manage site installations and upgrades end-to-end, from site assessment through the launch.
• Participate in project meetings and provide status updates to Project Management and customer collaborators.
• Provide on-site and remote support during the product launch as needed.
• Conduct on-site and remote customer infrastructure assessments, detailing findings and recommendations.
• Prepare third-party hardware bills of materials and quotes for turnkey installations.
• Perform turnkey installations, including full or partial infrastructure buildouts.
• Act as point of contact for Technical Support on infrastructure-related blocking issues.
• Manage service issues and customer concerns, resolving or bringing them up with clear documentation.
• Perform operational tasks for managed services customers, such as patching, monitoring response, and routine changes.
• Work scheduled maintenance windows, some outside business hours, as customer operations require.

Qualifications

• Bachelor’s degree in a technical field, or equivalent experience.
• 4+ years’ experience in a network or infrastructure engineering role.
• Proven hands-on experience configuring and troubleshooting multi-vendor switching and routing, VLANs, and Layer 3.
• Expertise in VMware or other virtualization platforms, server hardware, and shared storage.
• Proficiency in Windows Server administration, including Active Directory, DNS, and DHCP.
• Working knowledge of Linux (Ubuntu and Red Hat) administration.
• Experience with firewall troubleshooting and configuration.
• Preferred skills: Kubernetes and containers (RKE2/Rancher), Microsoft SQL Server administration, IIS administration, monitoring and logging tools (Prometheus, Grafana, ELK), scripting (PowerShell, Python, or Bash), and cloud platforms (AWS preferred).
• Ability to acquire a gaming license in all jurisdictions Aristocrat operates, including registration with the Nevada Gaming Control Board (NGCB).
• Excellent written and verbal communication skills, with the ability to produce clear, accurate technical documentation.
• Self-starter with strong analytical, problem-solving, and customer relations skills.
• Physical requirement: Must be able to lift up to 50 lbs and to stand, kneel, and work in data centers, network closets, and casino floor environments.
• Willingness to travel up to 50%.

Benefits

• Comprehensive pay and benefits package designed to stay competitive in the market.
• Support for your wellbeing and recognition of your contribution to our success.
• Eligibility for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.