[Hiring] Head of Infrastructure Engineering @UP.Labs

Role Description

UP.Labs is hiring a hands-on Head of Infrastructure for Scout, an AI-powered safety intelligence platform built in partnership with Alaska Airlines. As the first dedicated infrastructure leader, you'll own architecture, cloud infrastructure, and data infrastructure as the team moves from stabilization into production scale. In this role, you will:

• Own Scout's cloud infrastructure end-to-end on Azure, including compute, networking, identity, storage, and cost/scaling decisions.
• Architect and evolve the platform's infrastructure to support production-scale reliability as Scout moves from single-customer stabilization to multi-airline, multi-industry deployment.
• Design and own infrastructure-as-code practices, CI/CD pipelines, and observability across the platform.
• Support the data infrastructure layer, including the pipeline between Scout's application and its Databricks data layer.
• Lead load testing, performance, and reliability work ahead of and following production launch.
• Build toward compliance-ready infrastructure as Scout works toward SOC 2 and ISO certifications over the next 18 months.
• Partner closely with the Head of Engineering and existing team to take direct ownership of infrastructure work currently split across multiple people.
• Establish security, backup, and disaster-recovery practices appropriate for an enterprise B2B platform serving safety-critical customers.
• Manage vendor and cost relationships tied to cloud and infrastructure spend as the company scales.

Qualifications

• A technical leader who has owned cloud infrastructure end-to-end at a lean, high-growth startup.
• Deep, hands-on with Microsoft Azure specifically.
• Hands-on and detail-oriented, comfortable making the actual architecture and design calls.
• Experienced operating with a very small infrastructure team (1-3 people owning everything).
• Comfortable in ambiguous, high-growth startup environments.
• Collaborative - able to work closely with engineering, data, and leadership.

Requirements

• Significant experience owning infrastructure/platform engineering, ideally at Director, Head of Infrastructure, Principal, or Staff level.
• Deep Azure expertise across compute, networking, identity, and storage.
• Strong architecture experience - real design ownership, such as leading a cloud migration or designing infrastructure from scratch.
• Experience with infrastructure-as-code (Terraform, Bicep, or ARM), CI/CD, and observability tooling.
• Familiarity with data infrastructure and pipelines (Databricks experience a plus, not required).
• Experience building toward compliance frameworks (SOC 2, ISO 27001) from an infrastructure/security standpoint is a strong plus.
• Comfortable owning cost and scaling decisions independently in a lean team.
• No specific industry background required - aviation, safety, or EHS domain experience is a nice to have.

Benefits

• Own infrastructure for a platform already live in production with a major airline customer, expanding into additional airline and industry partnerships.
• Take a system through the transition from single-customer stabilization to enterprise scale, with real architectural ownership from day one.
• Work directly with Scout's CEO and Head of Engineering as the infrastructure voice in the room.
• Collaborate with UP.Labs, strategic partners, and investors to drive real impact in aviation and adjacent high-risk industries.
• Earn meaningful equity in a company positioned to transform how high-risk industries prevent catastrophic incidents.
• Remote-friendly. We care about output, not location.