[Hiring] Field Service Technician @Rolls-Royce

Role Description

As the Field Service Technician, you will perform preventative maintenance, start-ups, and repairs on generators; including automatic transfer switches, diesel, and gaseous engines. Promote safe and efficient operation of duties. Frequent travel is required for this position.

• Lead on-site service, troubleshooting, repair, and overhaul of engines and genset systems, including electronic and mechanical components.
• Commission, operate, and instrument genset systems; record and analyze test data.
• Inspect and document parts, perform field failure analysis, and prepare technical reports to ensure quality and prevent future issues.
• Maintain detailed records, logbooks, and work estimates; manage parts, tools, and vendor sourcing for field service.
• Provide technical support and training to customers and service personnel; contribute to product development and service documentation.

Qualifications

• 2 years mechanical or technical trade school with 3+ years of experience in field service with mechanical or electrical troubleshooting experience or a related field.
• In lieu of degree, 5+ years of experience in field service with mechanical or electrical troubleshooting experience or a related field.
• Must be a U.S. Citizen or U.S. Permanent Resident.
• Applicants must be authorized to work for any employer in the U.S without sponsorship.

Requirements

• Experience operating machine shop equipment and using measurement/testing tools for mechanical and electrical systems.
• Experience in the gaseous engine service industry, including testing of gaseous engine components and rigging of weights up to 1 ton.
• Experience writing technical reports and service letters, with strong knowledge of electronics, and ability to read blueprints and electronic schematics.
• Hands-on experience with internal combustion engines, MTU engines, and electronic engine controls.
• Ability to travel up to 80%.

Mental & Physical Requirements

• Ability to lift, push, pull weights in the 20–60 lb. range.
• Ability to work at heights, climb ladders, and enter confined spaces as required by field service tasks.

Benefits

• Comprehensive and competitive Total Rewards package including base pay and a discretionary bonus plan.
• Eligible employees may have the opportunity to enroll in health, dental, vision, disability, life and accidental death & dismemberment insurance.
• Flexible spending account and health savings account.
• 401(k) retirement savings plan with a company match.
• Employee Assistance Program.
• Paid Time Off and certain paid holidays.
• Paid parental and family care leave.
• Tuition reimbursement and a long-term incentive plan.