[Hiring] Field Service Engineer @FormFactor Inc.

Role Description

Field - Service Engineer (m/f/d) who performs installations, troubleshooting and repairs at our customers' sites.

• Supporting our Wafer Probe System product in the EMEA region
• Installation & commissioning of probers and accessories, including final acceptance according to test and acceptance regulations
• Independent execution of preventive & corrective maintenance at the customer's site in the service area EMEA
• Technical training and instruction of customers
• Troubleshooting and repair of our probers both as remote / telephone support and at the customer's site
• Timely processing and documentation of work orders and service calls according to FormFactor guidelines
• Actively collaborate with other FormFactor departments to ensure continuous improvement of products
• Regular participation in qualification measures
• Adherence to all health and safety requirements both internally and during customer service calls

Qualifications

• Engineer or technician in the field of mechanical engineering, electrical engineering, automation technology or similar
• At least 2-4 years of experience in a similar field of activity is typically required, ideally in semiconductor industry
• Detail-oriented work and strong problem-solving skills
• Accuracy, punctuality, good team and interpersonal skills
• Good communication skills in German and English both verbally and in writing
• Good knowledge of common MS Office applications
• Valid driving license and willingness to travel required

Requirements

• Electromechanical Engineering
• English Language
• German Language
• Mechanical Engineering
• Mechatronics
• Optical Metrology
• Optics
• Optoelectronics

Education & Experience

• Minimum of 5 years of related experience with a Bachelor’s degree; or
• 3 years and a Master’s degree; or
• A PhD without experience; or
• Equivalent work