[Hiring] Field Service Engineer @Fortive

Role Description

Passionate about providing reliable solutions to customers in a world of industrial manufacturing? Fluke Reliability is seeking a motivated individual to join our service team as a Field Service Engineer. As an FSE, you will travel to customers’ sites to perform professional field services and product training supporting alignment and condition monitoring applications. Service activities may include:

• Measuring machine alignment
• Collecting condition monitoring data
• Commissioning/installing hardware
• Troubleshooting
• Other reliability-related field service activities

You will independently maintain your assigned service schedule, coordinate with customers, book travel, prepare equipment for jobs, perform the work, submit expenses, and generate customer reports upon completion of projects. Most projects range from 1 to 3 days, but larger projects may be assigned. This role requires adherence to Services standard work, policies, and safety requirements and may require occasional weekend and holiday work based on customer and project needs.

Your role:

• Travel to customer sites to perform general field service activities that support clients’ reliability initiatives.
• Provide remote and onsite product training to customers.
• Own and maintain the assigned service schedule.
• Book and manage all required travel arrangements.
• Prepare and maintain the tools, equipment, documentation, and job information.
• Submit business expenses and expense reports accurately and timely.
• Generate clear, accurate, and timely customer-facing service reports.
• Communicate with customers to confirm job scope and ensure satisfaction.
• Adhere to Services standard work, standard operating procedures, and safety requirements.
• Collaborate with cross-functional teams.
• Perform other duties consistent with the Field Service Engineer role.

Qualifications

• Bachelor’s degree or equivalent technical qualifications in electrical/mechanical engineering
• Able to demonstrate a successful career, with previous experience in service, maintenance, or technical role
• Travel: Approximately 50%-85%, primarily North America, with some potential international travel
• Valid Driver’s License is required (Passport is recommended)
• Working knowledge of MS Office, Excel, Salesforce, CAD software
• Ability to lift 50lbs of equipment, ascend and descend stairs, ladders, don/doff PPE and fall protection
• Proficiency in English communications: writing, speaking, reading

Company Description

The spirit of discovery among Fluke Reliability Systems, our drive to innovate and openness to new ideas, has only one goal: to offer our customers the perfect solution, anywhere in the world. FRS offers a broad range of high-quality products, services and training tailored to the needs of maintenance professionals in the areas of alignment systems, condition monitoring and nondestructive testing.

In July 2019, Fluke Corporation, a company of the Fortive group, acquired PRUFTECHNIK and combined eMaint and Fluke Connect to create Fluke Reliability Systems.

Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company.