[Hiring] Field Service Engineer @Emerson

Role Description

If you are a Field Service Engineer looking for an opportunity to grow your career at a global industry-leading organisation, this role offers the chance to work within our highly successful Power and Water Solutions business unit, supporting critical customer operations across the UK and Ireland. In this home based position, you will deliver high quality service, technical expertise, and customer partnership focused primarily on Emerson’s Ovation distributed control system. You will work both independently and collaboratively with regional and European colleagues, contributing to reliable, safe, and innovative solutions for our customers.

In This Role, Your Responsibilities Will Be:

• Provide professional after‑sales service and support for Emerson Ovation control systems, with a primary focus on Ovation solutions
• Perform first line maintenance, site installation, commissioning, upgrades, start-up and repair services at customer locations
• Undertake and support hardware and software modification programmes to meet customer and operational requirements
• Use intelligent field devices and system data to analyse performance and translate insights into practical customer recommendations
• Deliver on‑site customer training on system operation, application, and service best practices
• Support customers in resolving technical and application issues, including complex or persistent problems
• Participate in an on‑call support rota as required to ensure continuity of service
• Collaborate with sales and service colleagues by supporting product demonstrations, service proposals, and customer engagements
• Identify service and product opportunities and contribute to continuous improvement initiatives
• Work flexibly across customer sites throughout the UK and Ireland, including planned travel and occasional extended assignments, in line with business and customer needs

Qualifications

• Hands‑on experience servicing, commissioning, or supporting distributed control systems (DCS) within an industrial, power generation, or process environment
• Practical knowledge of control and instrumentation principles, including control loop configuration and tuning
• The ability to interpret technical data and apply it to real‑world operational challenges
• Clear, confident communication skills with the ability to engage effectively with customers and colleagues
• The ability to work autonomously while remaining connected to a wider service team
• A full UK driving licence and the ability to travel regularly to customer sites across the UK and Ireland

Requirements

• Experience working with Emerson Ovation, DeltaV, or comparable distributed control systems
• Exposure to Power, Water, or similar regulated industrial environments
• Experience delivering customer training or supporting system upgrades and preventative maintenance activities
• An engineering qualification or equivalent practical experience in electronics, control engineering, computer science, or a related field

Benefits

• Competitive benefit plans to meet yours and your family’s physical, mental, financial, and social needs
• Wellbeing benefits, healthcare plans and eyecare
• Benefits centred around professional development
• Employee Assistance Program
• Employee resource groups
• Recognition programs
• Flexible time off plans, including paid family leave (maternal, adoption and paternal) and holiday leave