[Hiring] Extreme Network Engineer III @ConvergeOne

Role Description

We are seeking a highly skilled Extreme Network Engineer III with deep expertise in Extreme Networks technologies to join our Professional Services team. This role is critical in delivering high-value design, upgrade, and implementation projects for our customers. As a trusted technical advisor, you will lead complex engagements, ensuring successful outcomes that align with client business objectives.

Responsibilities

• Be responsible for customer installations and configurations and create customer facing High-Level Designs and detailed Low-Level Designs.
• Be the networking technical lead on customer projects.
• Design, configure, deploy and troubleshoot the following vendor technologies:
• Extreme Networks routers, switches, wireless and management platforms.
• Extreme fabric engine (VOSS) and switch engine (EXOS) including SPBM/ISIS, OSPF, BGP.
• Extreme XIQ Cloud Platform ONE.
• Extreme XIQ-Site Engine, Control Engine (NAC) and Analytics.
• Extreme wireless controllers and APs.
• Juniper routers and switches (EX, MX, SRX) a plus.
• HPE Aruba routers, switches and wireless including Aruba Central, AOS-CX, Clearpass, a plus.
• Palo Alto and Fortinet firewalls. A plus.
• Ability to build templates for automation of equipment roll-outs by other staff members.
• Ability to work with Account team as SE support as SME when needed.
• Ability to work with prime SE on network designs.
• Be a 3rd level resource for our Tech Support engineers.

Qualifications

• 5-10 years of experience in a field support, professional services or a technical support role.
• Heavy experience with Juniper routers and switches and migrations from VPLS to EVPN with knowledge of Juniper Apstra to deploy EVPN.
• Strong knowledge of Layer 2, Layer 3 routing protocols MPLS, EVPN, VXLAN, BGP, OSPF etc.
• Ability to use scripting to configure networking devices.
• Strong knowledge of security protocols.
• Data Center routing and switching experience required.
• Strong verbal, written and interpersonal communication skills.
• Strong account management and customer communication skills.
• Ability to work in fast paced, dynamic environment.
• Ability to handle multiple priorities and tasks simultaneously with minimal supervision.
• Extreme commitment to customer service and enhancing the customer experience.
• Excellent computing skills, including Linux.
• Ability to learn and effectively utilize customer support tools/resources.

Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution).
• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser).
• RX Home Delivery.
• HSA with Employer Contribution.
• In-vitro Fertility (treatment coverage).
• Dental.
• Vision (2 plans: 12-month and 24-month frames allowance).
• FSA Plans (Healthcare, Dependent Care and Limited Purpose).
• Pre-tax Commuter Plans.
• Employer-paid Life Insurance.
• Employer-paid Short + Term Disability.
• Long Term Disability (2 plans: Employer-paid or optional Self-paid).
• Paid Parental Leave (4 weeks at 100%).
• Employee Assistance Plan.
• Voluntary Life Insurance for team member, spouse and child.
• Voluntary Accidental Death for team member and spouse.
• Legal/ID Theft Plans.
• TeleHealth.
• Wellness via Omada Health (healthy living solution).
• Travel Assistance.
• Business Travel Accident Coverage.
• Medical for foreign travel coverage.
• Employer-paid Pet Telehealth.
• Accident Insurance.
• Critical Illness Insurance.
• Hospital Indemnity Insurance.
• Volunteer Time Off.
• 10 Holidays.
• Summer Sizzle.
• On Demand Pay (Daily Pay).