[Hiring] EPIC ODB Engineer / Architect @NTT DATA Services

Role Description

We are currently seeking an EPIC ODB Engineer / Architect - Remote to join our team in PLANO, Texas (US-TX), United States (US). An Epic Operational Database Engineer or Architect (ODBA) is responsible for the core Epic database infrastructure, which includes Chronicles (Epic’s proprietary hierarchical database) and its integration with other database systems like Clarity and Caboodle. This role is highly technical and foundational, ensuring that Epic’s backend databases are performant, scalable, and stable.

Chronicles Database Architecture and Maintenance:

• Design, configure, and maintain Epic’s Chronicles database structures.
• Ensure proper setup of master files, globals, and networked storage to support optimal performance and data integrity.
• Work with Epic’s tools and guidelines to manage data growth and optimize storage layout.

Performance Tuning and Monitoring:

• Continuously monitor the operational database for performance bottlenecks (CPU, I/O, cache hit rates).
• Analyze and optimize global builds, journaling, indexes, and data access patterns.
• Collaborate with Epic TS (Technical Services) and ECSA teams to fine-tune system performance.

Upgrades, Environment Builds, and Data Refreshes:

• Manage and support Chronicles data refreshes, including copying environments (e.g., PRD to TST/DEV) while ensuring data integrity.
• Participate in and support Epic upgrades and versioning processes from the backend/database side.
• Architect and automate database components of environment buildouts.

Data Integration and Interoperability Support:

• Ensure seamless data flow between Chronicles, Clarity, Caboodle, and third-party systems.
• Support tools like Bridges, Interconnect, Cloverleaf, and Beaker that depend on efficient and secure database interactions.

Security, Compliance, and Disaster Recovery Planning:

• Implement and monitor database backup, restore, and journaling strategies to ensure high availability and disaster recovery readiness.
• Maintain tight control over access permissions, encryption, and HIPAA-compliant data practices.
• Participate in audits and ensure compliance with Epic and regulatory standards.

Qualifications

• 7–10+ years of experience supporting Epic as an ODBA, DBA, or database architect.
• Epic certifications in Chronicles, ODBA, or related technical modules (e.g., Cache/IRIS).
• 7–10+ years of deep expertise with InterSystems Caché/IRIS, including globals, journaling, shadowing, and performance tuning.
• 7–10+ years of strong understanding of Epic architecture, including Hyperspace, Interconnect, Web Blob, and ancillary systems.
• 7–10+ years of proficiency with Linux/UNIX administration and shell scripting.
• 7–10+ years of experience with high-availability architectures, clustering, SAN/NAS storage, and virtualization.
• 7–10+ years of strong analytical and troubleshooting skills for complex, high-volume clinical systems.

Preferred Qualifications

• Experience with cloud-based Epic deployments (Azure, AWS, GCP).
• Familiarity with Kubernetes, containerization, or infrastructure-as-code.
• Experience with enterprise monitoring platforms (e.g., Dynatrace, Splunk, Prometheus, Grafana).
• Background in healthcare IT, clinical workflows, or EHR modernization initiatives.
• Experience leading major Epic upgrades, migrations, or performance remediation projects.