[Hiring] Engineering System IT Support @Flex

Role Description

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

We are looking for an Engineering System IT Support to join our team and support the maintenance of our Engineering IT services, ensuring they remain operational, performant, and aligned with business and end-user needs.

In this role, reporting directly to the Engineering Systems IT Manager, you will contribute to managing deployment solutions, including:

• Building, testing, and debugging software packages
• Efficiently resolving incidents, problems, and service requests related to installations, patching, and upgrades

The Engineering System IT Support role is remote-based.

What a typical day looks like:

• Maintaining and supporting engineering IT services to ensure systems remain operational and continue to meet end-user requirements
• Managing software deployment activities, including building, testing, and debugging application packages for future releases
• Handling support tickets related to incident resolution and problem management, as well as coordinating software installations, patching, and system upgrades

Qualifications

• A bachelor’s degree in computer science or a related field
• Knowledge of Autodesk applications
• Experience using deployment and inventory SCCM tools such as PDQ
• Strong knowledge of Windows environments (Windows 10/11, Windows Server 2019) and basic iOS knowledge
• Ability to collaborate effectively within a multicultural and geographically distributed team
• Strong verbal and written communication skills in English

Benefits

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success
• A competitive salary and benefits package which includes:
• A merit-based annual pay review
• Enhanced annual leave
• Employee recognition scheme and long service awards
• Referral bonus
• Volunteer days
• Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
• Sick pay scheme
• Cycle to Work scheme
• Enhanced maternity/paternity leave
• Flexible/Remote/Hybrid Work based on your Job Function
• Travel opportunities (role dependent)
• Support in your well-being by access to:
• Employee Assistance Programme offering free access to qualified counsellors and expert advice
• On-site trained Mental Health First Aiders
• Access to various discount programs (including food, activities, gym memberships etc.)

Company Description

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.

Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).