[Hiring] Engineering Manager @Fellow Insights Inc.

Role Description

We are looking for a hands-on Engineering Manager to lead and grow the team responsible for Fellow’s recording platform. This is a true player-coach role where you will:

• Lead and grow the existing team responsible for Fellow’s desktop application, botless recording experience, mobile recording, and real-time audio and video infrastructure.
• Coach and develop engineers working across these platforms, ensuring knowledge and ownership are shared broadly.
• Make reliability a competitive advantage by improving observability, tooling, incident response, and the systems and practices required to operate the platform at scale.
• Stay close to people using Fellow and to our support teams, using real-world feedback to guide the team’s priorities.
• Stay technically hands-on by writing production code, pairing on difficult bugs and prototypes, and remaining close to the architecture and risks within the systems your team owns.
• Set the standard for how the team uses AI coding tools, modelling effective workflows and exploring ways to build faster without compromising production quality.
• Partner with Product, Design, SRE, and other engineering leaders to turn ambiguous opportunities into clear priorities and measurable outcomes.
• Balance ambitious user-facing work with platform investments that make future development faster, safer, and more reliable.
• Help shape what comes next, including deeper operating-system integrations, new recording environments, native mobile capabilities, and on-device intelligence.
• Success means helping an established team grow its capabilities and impact, shipping ambitious new experiences, and creating a recording platform people can trust.

Qualifications

• 7+ years of software engineering experience.
• 2+ years of experience managing software engineers.
• A genuine desire to remain technically involved and continue writing code.
• Experience leading teams responsible for production-critical systems.
• A track record of making systems more reliable, observable, and easier to operate.
• Strong judgment when balancing feature delivery, user impact, technical debt, and platform investment.
• Comfort turning ambiguity into momentum across multiple teams or technical domains.
• A track record of pushing beyond off-the-shelf AI coding workflows by designing, testing, and rolling out new agentic tools, processes, and development practices that materially improve how teams build software.
• Experience with systems where latency, uptime, consistency, or real-time behaviour materially affect the user experience.
• Experience hiring and developing strong engineers, including people with specialised technical expertise.
• Strong communication skills with engineers, product partners, peer leaders, users, and executives.
• Enthusiasm for building both great technology and a great team around it.

Requirements

• Experience building desktop applications, particularly with Electron.
• Experience with real-time media, audio and video pipelines, WebRTC, or similar systems.
• Experience supporting software across operating systems, devices, and third-party platform integrations.
• Experience leading teams through rapid growth or significant platform change.

Benefits

Fellow is a remote-first company with core collaboration hours from 10 a.m. to 4 p.m. Eastern Time. This role is open to candidates located in Canada. Optional office space is available in Ottawa, Montreal, and Toronto.

• We move quickly, share work early, and help one another get unstuck.
• We like ambitious goals, practical solutions, and people who bring energy to solving problems.
• We believe speed and operational excellence reinforce each other.
• We also believe work should be fun, and we do our best work when the team is curious, collaborative, and genuinely excited to build together.

Company Description

Fellow is an AI meeting assistant that helps teams record, transcribe, summarise, and act on their meetings. We are a Series A company backed by Craft Ventures, iNovia Capital, and Felicis Ventures, and were founded by the team behind Fluidware, which was acquired by SurveyMonkey. Fellow is trusted by organisations including Shopify, HubSpot, WarnerMedia, Tucows, and Dynatrace.