[Hiring] Engineering Lead - Order Management Automation @Flight Centre

Role Description

Step into a global engineering leadership role where you’ll own and shape the future of Order Management Automation across our business. Sitting within the Content & Workflow stream, you’ll lead the evolution of legacy automation (Compleat) while contributing to a next-generation Order Management platform. This is a unique opportunity to balance stability with innovation, driving technical excellence, modern architecture, and AI-powered engineering practices across a distributed team. You’ll play a critical role in ensuring our automation capabilities are reliable today while building what comes next.

Key Responsibilities

• Own the technical roadmap for Order Management Automation across Compleat and the emerging Order Management platform
• Set and enforce engineering standards across code quality, API design, testing, documentation, and deployment
• Make architectural decisions across VB.NET, C#, TypeScript, and JavaScript systems
• Drive API design and governance across REST, SOAP, and GraphQL integrations
• Lead evaluation of automation approaches, balancing legacy platform stability with future platform direction
• Take full ownership of Compleat platform performance, reliability, incident response, and release management
• Act as senior escalation point for automation-related technical issues globally
• Partner with product and engineering leadership to guide migration from Compleat to the Order Management platform
• Contribute to development and integrations on the Order Management platform in alignment with Technical Architect direction
• Translate existing automation logic and business rules into scalable platform capabilities
• Lead, mentor, and develop a globally distributed engineering team
• Manage team capacity, prioritization, and delivery aligned to strategy
• Collaborate across time zones with product managers, stakeholders, and business analysts
• Embed AI tooling into development workflows, including testing, documentation, and operational efficiency
• Evaluate emerging technologies and their relevance to automation and integration
• Willingness to travel domestically and internationally every quarter
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Qualifications

• Proven experience leading engineering teams in enterprise environments
• Hands-on multi-stack expertise: VB.NET, C#, TypeScript, JavaScript
• Strong API design and integration experience (REST, SOAP, GraphQL)
• Experience with enterprise integration patterns (event-driven systems, messaging, orchestration)
• Background in automation systems, workflow platforms, or order management systems
• Strong understanding of CI/CD pipelines, DevOps, and source control practices
• Experience managing legacy systems alongside greenfield platform builds
• Familiarity with Azure, GitHub (including Actions), and Datadog (preferred)
• Knowledge of Compleat or similar enterprise automation tools (preferred)
• Experience in travel technology or TMC ecosystems (preferred)
• Strong leadership, communication, and stakeholder management skills
• Passion for AI-augmented engineering and continuous innovation

Benefits

• A genuinely global engineering leadership role with full ownership across both live operations and new platform development.
• A seat at the table on the Order Management platform from its architectural foundations.
• A fast-moving, AI-forward engineering culture that values technical rigour and pragmatic delivery.
• Reporting line into the global Head of Engineering for Content & Workflow, with visibility across the full stream.
• A collaborative, distributed team environment with deep domain expertise in travel and workflow automation technology.
• Tick destinations off your bucket list with our discounts on travel and accommodation.
• Enjoy 25 Days Off per year plus 5 Compensation days!
• Learn a new language with our free language learning platform (Global Exam).
• Employee Retention Share Scheme through Equate Plus.
• Various social events to promote networking, the celebration of wins, and sometimes just for fun! (Global Gathering 2024 - Portugal).
• Enjoy our discounts with GymApp.
• Complementary coffee, drinks, snacks and fruits at our Barcelona office location.
• A strong focus on professional development to support you in the evolution of your career.