[Hiring] Engineer @World Wide Technology Healthcare Solutions

Role Description

As an Engineer within the Internal WWT IT organization, you will be responsible for analyzing, supporting, and maintaining IT platforms and services owned by the INFOPS Application Development team. This role includes:

• Contributing to the day-to-day operation of critical platforms.
• Performing maintenance activities.
• Assisting with platform upgrades.
• Supporting internal application teams.

You will work closely with senior engineers and partner teams while developing deeper expertise in modern platform engineering technologies. This role provides hands-on experience with Kubernetes-based platforms and shared data services that support WWT’s internal application ecosystem, with continued growth through on-the-job experience, training, and mentorship.

Qualifications

• A minimum of three (3) years of progressive experience in software engineering, platform engineering, or infrastructure-focused roles.
• Comfort working alongside AI‑powered tools while maintaining strong engineering judgment, validation, and accountability for outcomes.
• Hands-on experience with Kubernetes and containerized platforms; experience with Red Hat OpenShift is strongly preferred.
• Demonstrated experience administering or supporting MongoDB or PostgreSQL platforms deployed on Kubernetes-based environments.
• Working knowledge of Linux operating systems and system administration concepts.
• Familiarity with CI/CD tooling such as GitHub, Jenkins, Codefresh, and Git-based workflows.
• Exposure to Infrastructure as Code and automation tooling (e.g., Helm, Ansible, Terraform).
• Experience with monitoring and observability tooling such as Prometheus and Grafana is a plus.
• Strong problem-solving skills and the ability to troubleshoot distributed systems issues with guidance.
• Effective written and verbal communication skills and the ability to collaborate within a team environment.
• Motivation to continuously learn new technologies and expand technical skill sets.

Requirements

• Assist with the maintenance, operation, and support of Kubernetes-based platforms used by WWT internal application teams, including Red Hat OpenShift environments.
• Support the deployment, configuration, and lifecycle management of containerized workloads across development, test, and production environments.
• Provide hands-on operational support for MongoDB, PostgreSQL platforms deployed on Kubernetes, including monitoring, troubleshooting, backups, upgrades, and routine maintenance activities.
• Contribute to the build and maintenance of CI/CD pipelines and GitOps workflows that automate application deployment.
• Support shared platform services that applications integrate with, including MongoDB, PostgreSQL, Redis, RabbitMQ, Apache Solr, and related technologies.
• Assist with system integration efforts to ensure new services and platform changes are compatible with existing environments.
• Participate in incident response and troubleshooting for platform-related issues following established operational procedures.
• Create and maintain technical documentation related to platform configurations, processes, and troubleshooting steps.
• Collaborate with senior engineers, application teams, and partner engineering groups to understand requirements and implement platform solutions.
• Participate in on-call rotations and scheduled maintenance windows with guidance from senior team members.
• Follow agile practices including daily stand-ups, planning sessions, and retrospectives.

Benefits

• Health, Dental, and Vision Care.
• Onsite Health Centers.
• Employee Assistance Program.
• Wellness program.
• Competitive pay.
• Profit Sharing.
• 401k Plan with Company Matching.
• Life and Disability Insurance.
• Tuition Reimbursement.
• PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year).
• Parental Leave.
• Military Leave.
• Bereavement.
• Nursing Mothers Benefits.
• Voluntary Legal.
• Pet Insurance.
• Employee Discount Program.