[Hiring] Electronic Security Systems Engineer @AMERICAN SYSTEMS

Role Description

The Electronic Security Systems Engineer provides hands-on maintenance, integration, troubleshooting, validation, and technical support for integrated electronic security and command-and-control systems across C2CENs and stations in the Northeast and Southern Regions. The role supports locations including Houlton, Swanton, Detroit, El Paso, Las Cruces, Laredo, Del Rio, and the Rio Grande Valley, with additional travel as assigned. The position is remote when not traveling and requires approximately 80% domestic travel, including extended site assignments and occasional travel to other U.S. locations or Puerto Rico.

• Install, configure, maintain, troubleshoot, and validate integrated CCTV, video management, access control, vehicle gate, door lock, monitor, and video wall systems.
• Support electronic security systems across multiple stations, C2CENs, camera rooms, control rooms, and operational facilities.
• Analyze and validate access control matrices, system interfaces, device configurations, and operational workflows.
• Perform preventive maintenance, corrective maintenance, equipment replacements, system upgrades, and general C2 equipment refreshes.
• Support automatic vehicle gates, perimeter security devices, cameras, recording systems, access control readers, door hardware, and related field equipment.
• Troubleshoot power, UPS, backup power, primary power, connectivity redundancy, network, communications, environmental, and equipment issues affecting system availability.
• Support HVAC and environmental controls, radios, operator workstations, CBP-network-connected equipment, phone systems, displays, and video walls.
• Conduct site surveys, equipment inventories, requirements validation, system health checks, commissioning, integrated testing, and customer acceptance activities.
• Support new C2 workspace and room build-outs, including equipment placement, rack layouts, displays, cabling coordination, camera room configuration, and system interfaces.
• Diagnose network, router, interface, communications, configuration, and connectivity failures related to electronic security systems.
• Coordinate with customers, vendors, construction teams, electricians, network providers, facility personnel, and local site representatives.
• Prepare site survey reports, deficiency lists, corrective action plans, test procedures, test results, equipment inventories, configuration records, and closeout documentation.
• Provide on-site technical guidance, user support, maintenance assistance, and remote troubleshooting between site visits.
• Manage assigned work packages from planning and mobilization through field execution, remediation, follow-up, and final acceptance.
• Travel between geographically dispersed sites and support extended deployments, planned maintenance windows, and occasional after-hours troubleshooting.

Qualifications

• Active CBP BI or TOP SECRET clearance.
• U.S. Citizenship Required for the purposes of obtaining/holding a U.S. security clearance.
• Bachelor’s degree in electrical engineering, electronics engineering, computer engineering, systems engineering, information technology, or a related technical field; equivalent experience may be considered.
• Eight or more years of experience supporting electronic security systems, field service engineering, systems integration, telecommunications, or mission-critical infrastructure.
• Hands-on experience with multiple integrated security technologies, including CCTV, video management systems, access control, automatic vehicle gates, door hardware, video walls, monitors, and operator workstations.
• Experience with UPS systems, backup power, primary power, generators, connectivity redundancy, HVAC, environmental controls, radios, or communications equipment.
• Experience performing site surveys, requirements validation, commissioning, acceptance testing, preventive maintenance, corrective maintenance, equipment refreshes, and technical documentation.
• Experience coordinating repairs, installations, testing, and acceptance activities with vendors, customers, facility teams, construction personnel, and network providers.
• Strong customer-facing communication, organization, documentation, and independent problem-solving skills.
• Ability to manage multiple assignments across geographically dispersed sites with limited local technical resources.
• Ability to travel approximately 80% and support extended domestic assignments across the Northeast, Southern, and other assigned regions.

Benefits

• Healthcare benefits
• Paid leave
• Retirement plans
• Insurance programs
• Education and training assistance