[Hiring] Director of Engineering @Ritual

Role Description

We're hiring a Director of Engineering to own the Shopify platform that runs ritual.com. This is bigger than the storefront: Shopify is the commercial operating system of our business, and this role owns it end to end—catalog and store configuration, the app stack, subscription commerce, and the integrations that connect the store to fulfillment, operations, finance, and marketing.

You'll lead our in-house engineering and QA team, own the technical roadmap for the platform in partnership with product, and represent engineering with senior stakeholders across the company. This role sits at the intersection of every team that plugs into the Shopify platform:

• Growth and retention marketing (pixels, conversion tracking, catalog syncing, lifecycle and CRM integrations)
• Customer support (helpdesk and customer data tooling)
• Supply chain and logistics (fulfillment, order and inventory flows)
• Accounting (revenue recognition and finance data)

This is a platform-owner role with a leadership mandate. Your job is to direct the work of the engineering team, which already carries strong Liquid theme development skills, while personally owning the back-end and administrative depth of the platform.

We're an AI-forward engineering team—AI development tools like Cursor and Linear are central to how we plan, build, and ship—and we're looking for a leader who works this way natively and raises the bar for how the whole team leverages them.

Qualifications

• 8+ years of software engineering experience, including 4+ years of deep Shopify platform experience.
• Proven back-end/platform ownership with fluency in Shopify Admin and Storefront APIs.
• Experience integrating Shopify with operational and financial systems.
• Strong Liquid theme development fluency.
• 5+ years of engineering management experience.
• Strong agile fundamentals.

Requirements

• Own the Shopify platform end to end, including catalog setup and product data architecture.
• Lead subscription commerce configuration through Recharge.
• Build, maintain, and evolve integrations connecting Shopify with critical business systems.
• Manage and continuously improve the Shopify app ecosystem.
• Guide Shopify theme development.
• Shape the storefront as a flexible content platform.
• Partner closely with growth and retention marketing as a technical leader.
• Connect teams across the business through the platform.
• Champion web accessibility for ritual.com.
• Help lead an AI-native development practice.
• Facilitate the team's sprint cycles from planning through delivery.
• Lead, hire, and develop the engineering and QA organization.
• Build and manage strong vendor and partner relationships.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Healthcare & Dependent Care FSA
• Mental health support via Wellness Coach and Calm Health
• Pet insurance discount
• 10 Wellness Days per Year
• Free Ritual subscription during your tenure
• Annual Wellness Stipend
• 401(k) Match (up to 4%)
• Equity participation through stock options
• Unlimited PTO (with a 10-day minimum to recharge)
• 11 Paid Company Holidays
• Winter Break (Christmas - New Years)
• 2 Days to volunteer (Days of Action)