[Hiring] Director, Engineering @Rithum

Role Description

As Director of Engineering, you possess strong technical and leadership skills required to oversee multiple engineering teams, aligning technology strategy with business goals, and ensuring successful delivery of software products. As a member of the global engineering leadership team, you are responsible for hiring, building, leading and mentoring engineering teams and collaborating with other cross-functional teams around the world.

Responsibilities

• Oversee and manage multiple software engineering teams, ensuring they are working efficiently and are aligned with organizational objectives.
• Provide mentorship and career development opportunities to engineering managers and senior engineers, helping them grow as leaders.
• Lead efforts to recruit, hire, and retain top engineering talent – to ensure we build high-performing, diverse teams that collaborate effectively.
• Foster an environment where teams feel pride and ownership in their product and Rithum as a whole.
• Create and nurture a positive, inclusive, and innovative engineering culture that aligns with company values and promotes teamwork, diversity, and collaboration.
• Encourage an attitude of proactive responsibility (find problems before the client does), and a sense of ownership and urgency in resolving client-facing production problems quickly.
• Create a culture where people don't just point out problems but also become a part of the solution.
• Develop and communicate the long-term technical vision and strategy that aligns with the company’s business goals.
• Work with C-level executives to translate business needs into actionable engineering plans.
• Collaborate with product management to develop and prioritize the engineering roadmap, ensuring resources are allocated effectively to meet project deadlines and business priorities.
• Plan and manage the engineering budget, ensuring efficient use of resources while balancing project needs and cost constraints.
• Assure education, awareness, and adherence of your team to Rithum software development processes and standards.
• Continuously assess and refine development processes to increase efficiency, reduce bottlenecks, and improve collaboration between engineering and other teams.
• Oversee the design and development of advanced software solutions that scale across hundreds of servers and meet aggressive fault tolerance standards.
• Regularly communicate progress, technical challenges, and project outcomes to the executive team, providing insights that guide broader business strategy.
• Ensure that all stakeholders, including product, operations, and business leaders, are aligned on technical initiatives and that expectations are managed effectively.
• Interface with key clients, partners, and external stakeholders when necessary, providing technical insight and ensuring smooth delivery of software products.

Qualifications

• 10+ years' experience in software development.
• Proven capabilities in building and retaining engaged, high-performing software development teams.
• Experience managing the entire software development lifecycle of SaaS applications at scale.
• Evidence of navigating a fast-paced, dynamic industry (like e-commerce) and delivering products that gain market share.
• Demonstrated experience driving AI adoption within engineering organizations, including generative AI development tools, AI-assisted workflows, and engineering best practices.
• Experience leading large-scale platform modernization initiatives, including cloud-native architectures, CI/CD, and DevOps practices.
• Proven experience leading large-scale platform modernization initiatives, including cloud-native architectures, CI/CD modernization, DevOps practices, and operational scalability.
• Experience supporting enterprise compliance and regulatory initiatives in partnership with engineering, product, security, and business stakeholders.
• Exceptional written and spoken English.

Preferred Qualifications

• Bachelor's degree or higher in Computer Science or a closely related field.
• Experience with web development, web services, and distributed processing models.
• Experience scaling applications in AWS and on-premise.
• Strong troubleshooting and optimization skills.
• Familiarity with agile software development practices such as Kanban and Scrum.
• Proven track record of creating scalable software that scales to dozens or hundreds of servers in a distributed, fault tolerant manner.
• Experience with e-commerce, retail, online marketplaces, or digital marketing.

Travel Required

• Up to 20%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1.
• A 6% 401(k) match.
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days.
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave.
• Accident, critical illness, and hospital indemnity insurance.
• Pet insurance.
• Legal assistance and identity theft insurance plans.
• Life insurance 2x salary.
• Access to the Calm app and the Employee Assistance Program.
• $65/month Remote work stipend for internet.
• Culture and team-building activities.
• Tuition assistance.
• Career development opportunities.
• Charitable contribution match up to $250 per year.