[Hiring] Customer Engineer @Nokia

Role Description

• Configure and maintain customer networks using Nokia software and devices.
• Identify, diagnose, and resolve technical problems related to network deployment for customers.
• Perform analysis involving solution definition, requirements development, and network architecture.
• Provide input into system development design involving:
  • Interface specifications
  • Data migration Methods of Procedure
  • Failure mode analysis
  • Capacity guidelines
  • Performance analysis
• Develop configuration templates for software and hardware, network capacity, network traffic control, and resource performance.
• Assist customers with network system element integration, including:
  • Customizing documentation
  • Performing software updates
  • Establishing and validating connectivity to network and element management system
  • Testing alarms, timing and synchronization, redundancy, call flows, services, and any customer or country specific tests necessary to ensure the passing of voice calls, data, and video traffic to get customer acceptance and sign off.
• Provide measurable input into new products, processes, standards, or operational plans in support of business strategies.
• Analyze, develop, and implement concepts and solutions as a subject matter expert.

Qualifications

• Bachelor’s degree in Electrical Engineering, Electronic Engineering, Electronics Communication Engineering, Computer Engineering, Computer Science Engineering, or a related field, and 6 years of related work experience (5 years of which must be post-baccalaureate progressive related work experience).
• Alternatively, a Master’s degree in the same fields and 4 years of related work experience.
• 3 years of experience using GPON and XGS-PON.
• 3 years of experience using Layer 2 and Layer 3 network protocols.
• 3 years of experience facilitating IPTV video service delivery.
• 3 years of experience performing network engineering and design.
• 3 years of experience performing network integration.
• 3 years of experience performing system integration testing.
• 3 years of experience using network element management systems.
• 3 years of Software Defined Access Networks (SDAN) experience including configuration and migration.

Requirements

• Telecommuting permitted up to 100% from anywhere in the U.S.
• Domestic travel required up to 50%.
• International travel required up to 5%.
• Employer will accept any suitable combination of education, training, or experience.

Benefits

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability, and long-term disability
• Life insurance, and AD&D – Company paid 2x base pay
• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and Vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program