[Hiring] Application & System Reliability Engineer @Eaton Corporation

Role Description

Eaton’s ES AMER NAS division is currently seeking an Application & System Reliability Engineer. This is a remote position where candidates must reside within the United States to be considered for this position.

The Application & System Reliability Engineer is a consultative technical sales professional responsible for supporting hyperscale design, reliability and quality engineering teams. An application design engineer must possess both strong technical and commercial skills and be experienced in electrical power distribution, power quality, control and rack level power.

This position is responsible for working with hyperscale principal design, product and reliability engineering teams to ensure Eaton product solutions are optimized for reliability for current and future data center distribution systems, medium voltage to rack level power. They will engage closely with sales and hyperscale teams, develop a deep understanding of customer systems and support customer reliability teams in identifying, assessing and resolving potential system issues. They will work closely with product line and ESA teams to quickly drive 8D and root cause investigations to closure when issues arise. They will participate in Eaton product roadmaps and will be a reliability voice of customer within divisions, including DFMEA events.

In this function you will:

• Support design and reliability engineers at hyperscale accounts, ensuring Eaton products meet and exceed customer reliability requirements
• Act as the primary point of contact for reliability and quality engineering support for the Eaton rep sales teams
• Serve as an application and reliability expert within the hyperscale accounts team, offering comprehensive support to account managers driving customer-focused reliability and quality improvements
• Facilitate technical collaboration between hyperscale and Eaton’s product lines, supporting product innovation and design recommendations through partnership with customer quality and reliability teams, DFMEA
• Engage directly with customer reliability teams to deepen understanding of customer quality and reliability challenges and proactively address potential system issues
• Lead and accelerate 8D problem-solving and root cause investigations with internal and customer stakeholders, partnering with division and ESA engineering and quality teams driving corrective actions to timely closure

Qualifications

• Bachelor’s degree from an accredited institution
• Minimum seven (7) years of electrical sales/marketing and/or application engineering experience
• Possess a valid driver’s license
• No relocation is offered for this position. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

• Bachelor’s degree in Electrical Engineering from an accredited institution
• MBA
• Product Line, power systems engineering, and/or field engineering experience
• Reliability and/or material science experience
• DFMEA
• Experience working with accelerate failure rate analysis
• Experience working with root cause analysis
• MBAA Professional Engineer (PE) License
• LEED AP certification
• Extensive electrical experience
• Knowledge of Eaton electrical products, services and competitors

Requirements

• Possess excellent communication skills
• Must be able to work in the United States without corporate sponsorship now and within the future
• Technical knowledge regarding the application of power distribution products including medium and low voltage switchgear, panelboards and switchboards, protective relaying and busway
• Experience in working with products and applications such as three-phase UPS systems, power distribution units, static transfer switches, remote power panels, power monitoring products (including metering and software), and power control products
• Strategic understanding of the U.S. power distribution and data center market
• Problem-solving skills
• Effective communication skills with the ability to interact at all levels of an organization, including consultant or end user organizations
• Presentation and training skills - Initiative and self-management skills
• Proven capability to find creative solutions to solve complex technical application problems
• Value selling experience
• Ability to quickly lead 8D problem-solving and root cause investigations to closure, coordinating effectively across customer, sales, engineering and product teams
• Deep understanding of electrical systems, and experience driving teams to resolve issues
• Ability to travel up to 50%

Benefits

• Various Health and Welfare benefits
• Retirement benefits
• Programs that provide for paid and unpaid time away from work