[Hiring] Application Engineer @OPEN MIND Technologies

Role Description

Join the #TEAMCAMFORCE! With passion and experience, you can achieve anything. We are one of the world's leading developers of high-performance CAD/CAM solutions – and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.

Do you have a passion for CAD/CAM technology, and would you like to contribute your know-how with us? Then send us your application as soon as possible! We are looking for candidates living in US West or Michigan.

• Elevate Customer Experiences:
  • Provide outstanding technical and sales support to our valued customers, clients, dealers, and partners.
  • Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service.
• Pre-Sales Technical Mastery:
  • Harness your technical expertise to shine in the pre-sales phase.
  • Demonstrate your knowledge by asking appropriate questions and sharing relevant examples of solutions to manufacturing challenges.
• Software Deployment and Customer Empowerment:
  • Take charge of the client experience with precision and finesse.
  • Empower customers through comprehensive post-sales training, transforming them into proficient software users.
• Ingenious Troubleshooting, Sales Growth & Collaborative Market Insight:
  • Resolve complex technical issues while collaborating closely with internal and external stakeholders.
  • Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing timely fulfillment of commitments.

Qualifications

• At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes.
• Demonstrate in-depth knowledge of CNC machining, CNC control systems, CNC machine tools.
• Knowledge of CAD/CAM software.
• Experience with milling and turning machines (multi-axis preferred).
• Proficient in using and troubleshooting software applications.
• Strong GD&T (Geometric dimensioning and tolerancing) knowledge.
• Excellent computer skills (MS Office Tools, familiarity with Salesforce).
• Excellent communication skills, both written and verbal in English.
• Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders.
• Strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues.
• Strong organizational, time management skills and resilience to manage and prioritize multiple support requests and projects/missions.
• Self-motivated individual who demonstrates independence and is highly goal oriented.
• Enthusiasm for innovative technologies and solutions.

Requirements

• Location: US West or Michigan
• US citizenship
• Valid driving license.
• Flexibility to travel domestically, and travel internationally occasionally.

Benefits

• 15 paid vacation days to start plus 13 paid company holidays.
• A fixed salary together with a variable compensation package.
• Remote work 100%.
• Direct deposit payroll.
• Flexible spending reimbursement account for medical expenses on a pre-tax basis.
• Medical, dental and vision group insurance - Disability insurance.
• Life Insurance.
• Simple IRA retirement plan with company match up to 3%. No vesting period.
• Targeted job-related training measures and workshops for personal development.
• Be part of a dynamic and highly motivated team, growing professionally and personally.
• A varied and challenging role in a highly multinational, stable and innovative company.
• Experience a very open-minded culture with flat hierarchies and a high degree of creative freedom.