[Hiring] Advisory Engineer, Systems Infrastructure @Ricoh

Role Description

This position is responsible for providing senior level expertise on decisions and priorities regarding the organization's overall systems architecture. Provides technical expertise to define systems architecture and design for the organization.

• Designs, implements and maintains complex systems infrastructure including applications, services, servers, management tools, and performance tools.
• Collaborates with peer Sr. level IT team members within the organization to develop solutions for complex technical problems & business requirements.
• Leverages depth and breadth of technical expertise to address escalated issues from within the IT organization and the overall organization.
• Reviews, advises and designs standard software and hardware builds, system options, risks, costs versus benefits and impact on the organization’s business processes and goals.
• Provides technical expertise for the development and management of the architecture governance process.
• Partners with IT organizations responsible for applications and databases to develop solutions tailored to specific business requirements.
• Collects requirements and develops technical designs and implementation plans for major systems infrastructure projects including, but not limited to, messaging & collaboration technologies.
• Leads implementations of messaging and collaboration technologies.
• Troubleshoots, analyzes and resolves complex business and technical issues.
• Performs other duties as assigned.

Qualifications

• Requires 4 year college degree, technical certification or equivalent experience.
• Requires minimum of 7 years of experience with Microsoft operating systems and networking.
• Requires minimum of 2 years of experience with Microsoft SharePoint.
• Requires minimum of 5 years of experience with UNIX and Windows operating systems.
• Requires minimum of 5 years of experience with VMWare ESX products.
• Requires thorough knowledge of TCP/IP protocol; requires extensive knowledge of networking hardware and ability to use that knowledge to configure and maintain installed systems.

Requirements

• Possesses ability to analyze, interpret, comprehend and apply complex material, data and instruction.
• Possesses ability to prepare/provide/convey diversified information that may be of a technical nature.
• Possesses excellent oral and written communication skills and excellent customer service skills.
• Possesses prioritizing skills.
• Possesses ability to effectively align technology solutions with complex business requirements.

Working Conditions, Mental and Physical Demands

• Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
• Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information.
• Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.