[Hiring] WFE Success Coach @Strayer Education, Inc.
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WFE Success Coach @Strayer Education, Inc.
Teaching
Salary usd 22.25 - 33...
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Employment Type full-time
Posted 1wk ago

[Hiring] WFE Success Coach @Strayer Education, Inc.

1wk ago - Strayer Education, Inc. is hiring a remote WFE Success Coach. ๐Ÿ’ธ Salary: usd 22.25 - 33.75 per hour ๐Ÿ“Location: USA

Role Description

Workforce Edge Success Coaches serve as a one-stop shop to support students through the utilization of their employerโ€™s tuition assistance benefit. Success Coaches provide personalized end-to-end support (primarily outbound) to guide students toward success in line with their academic goals and interests.

  • Partner with program advisors to ensure a smooth transition for employees into their chosen education program.
  • Regularly communicate with employees throughout their academic journey primarily via outbound communication tools and methods.
  • Assist employees in setting and achieving academic goals, developing effective study habits, and managing their time effectively.
  • Help employees navigate academic challenges and connect them with appropriate resources, such as tutoring services or academic support programs.
  • Monitor student progress and provide feedback on performance, identifying areas for improvement and potential roadblocks.
  • Track key milestones and deadlines, proactively providing reminders and ensuring employees stay on track with their education plan.
  • Conduct regular check-ins and progress reviews to assess progress and celebrate achievements.
  • Develop and deliver workshops and resources on academic success, study skills, and time management.
  • Maintain positive relationships with employees, employers, and educational institutions.

Qualifications

  • Excellent communication and interpersonal skills, with the ability to build strong rapport and trust.
  • Active listening and empathetic communication to understand individual challenges and provide personalized support.
  • Coaching and mentoring skills to effectively guide individuals towards achieving their academic goals.
  • Motivational and encouraging coaching style to inspire and empower individuals to persevere through challenges.
  • Familiarity with common academic challenges and effective strategies to overcome them.
  • Knowledge of student support services and resources available at various educational institutions.
  • Data analysis and reporting skills to track student progress and measure coaching effectiveness.
  • Strong relationship-building skills to develop trust and maintain positive connections with diverse stakeholders.
  • Proficient in using phone, email, and chat (and ability to navigate between them seamlessly) to provide excellent customer service.

Requirements

  • Minimum of 2 years of experience in higher education advising, academic coaching, or related field.
  • Experience working with adult learners and non-traditional students preferred.
  • Proven ability to provide effective guidance and support to individuals pursuing educational goals.

Education

  • Bachelor's degree from an accredited institution required.
  • Masterโ€™s degree from an accredited institution preferred.

Other

  • Must be able to travel up to 10% of the time.
  • Must be able to lift 25 lbs.
  • Typical office setting.
  • Mobility within the office including movement from floor to floor.
  • Travel via plane, car, and metro may be required to perform this job.
  • Must be able to work more than 40 hours per week when business needs warrant.
  • Access information using a computer.
  • Effectively communicate, both up and down the management chain.
  • Effectively cope with stressful situations.
  • Strong mental acuity.
  • Regular, dependable attendance and punctuality are essential functions of this job.
  • Other essential functions and marginal job functions are subject to modification.

Benefits

  • Comprehensive package of benefits for employees scheduled 30 hours or more per week.
  • Medical, dental, vision, life and disability plans.
  • Well-being incentives, parental leave, paid time off, certain paid holidays.
  • Tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan.
  • Tuition assistance as well as entertainment and retail discounts.
  • Non-exempt employees are eligible for overtime pay, if applicable.
Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs   >   Teaching   >   success coach
WFE Success Coach @Strayer Education, Inc.
Teaching
Salary usd 22.25 - 33...
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Employment Type full-time
Posted 1wk ago
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๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply โœ“
Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
Interview Completed โœ“
Offer Accepted โœ“
Offer Declined โœ“
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