[Hiring] Training Specialist @DCX

Role Description

We are seeking a highly motivated and detail-oriented DCX Home-Based Training Specialist to support our clients by delivering high-quality training sessions, ensuring smooth coordination of learning programs, and enhancing user adoption of various business applications. This role requires a strong background in training, communication, and technology, along with the flexibility to travel when necessary.

Qualifications

• Bachelor’s degree in Communications, Business, Education, Psychology, Organizational Development, or a related field
• 5+ years’ experience in corporate training, professional development, coaching, or adult education
• Strong verbal and written English communication skills
• Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual communication platforms

Requirements

• Effectively delivering engaging training sessions and adapting to different learning styles
• Strong verbal and written communication skills for interacting with clients and internal teams
• Experience conducting presentations, webinars, and virtual or in-person training sessions
• Ability to prioritize multiple tasks, meet deadlines, and manage training schedules efficiently
• Proficient in Microsoft Office Suite, virtual training platforms (Zoom, WebEx, Teams), and business-related software
• Capable of learning new technologies quickly and transferring knowledge effectively
• Demonstrated ability to facilitate both technical and non-technical (professional development) training
• Experience in public speaking, facilitation, or workshop leadership
• Familiarity with adult learning theory, instructional design, or behavior change methodologies preferred
• Experience delivering training on topics such as communication, leadership, productivity, or workplace effectiveness strongly preferred
• Certifications in Microsoft Office or business applications are a plus, but not the primary focus
• Experience with generative AI tools is highly desired, especially in the context of workflow and productivity enhancement

Benefits

• Salary Range: PHP 80,000 - PHP 90,000
• Job Type: Full-time
• Work Shift: 8:00 AM - 5:00 PM CST (USA)
• Workdays: Monday through Friday (USA)
• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth