[Hiring] Training Manager @FronteraCare

Role Description

The Training Manager assists in the development, coordination, and delivery of new hire orientation for R/BTs, BCBAs, and Licensed Psychologists, ensuring a supportive and comprehensive onboarding experience across all staff levels. This position fully owns FronteraCare's Behavior Technician (BT) and Registered Behavior Technician (RBT) training functions across all regions.

• Directly supervises the Training Support Specialist.
• Executes new hire orientation, module tracking, coaching, and onboarding logistics.
• Builds and maintains the training curriculum.
• Schedules and audits training quality across all locations.
• Owns training data and reporting.
• Drives automation and process improvement across the training pipeline.

Key Responsibilities

• Training Leadership & Team Oversight:
  • Supervises the Training Support Specialist(s), providing day-to-day direction, coaching, and support.
  • Leads Behavior Technician training directly, including leading training, presenting in orientation, and running clinical competencies on new hires.
  • Serves as the escalation point whenever a new hire's progress or conduct raises concern.
• Training Development, Curriculum & Quality:
  • Develops and updates BT/RBT training content, orientation materials, and supporting job aids.
  • Audits existing trainings to confirm they meet quality standards and reflect current practice.
  • Identifies opportunities to automate or streamline training workflows.
  • Schedules and delivers BCBA-level training.
• Training Data & Reporting:
  • Owns new hire and ongoing training data – completion status, timelines, and competency tracking.
  • Regularly reviews training data to identify trends and takes action to correct course.
  • Reports on training progress and quality metrics.
• Multi-Location Quality & Travel:
  • Ensures training quality is consistent across all FronteraCare locations.
  • Travels on an approximately 90-day cadence to implement and reinforce training on-site.
  • Coordinates with RBT Leads and BCBA Regional Leads to confirm training practices match FronteraCare standards.

Qualifications

• Board Certified Behavior Analyst (BCBA) certification required, with at least 5 years certified as a BCBA.
• Prior experience successfully leading and designing BT training and BCBA training.
• Strong instructional design, facilitation, and presentation skills.
• Demonstrated ability to build effective working relationships across roles and levels.
• Track record of adapting quickly to shifting priorities.
• Comfortable working hands-on – executes training tasks directly.
• Strong organizational skills and attention to detail.
• Able to travel regionally on a recurring (approximately every 90 days) basis.
• Proficiency with learning management systems and Google Workspace tools.
• Leadership experience working across remote/hybrid with multi-location teams.
• Located in AZ, CO, ID, FL, GA, NC, NM, NV, TX, or UT.

Compensation

• $85,000 — $95,000 USD

Benefits

• Health benefits
• 401(k) plan
• PTO per year

Why Join Us

At Frontera Care, you will be part of a mission-driven, supportive team making a real difference for children and families. We provide the tools, resources, and collaboration you need to focus on what matters most: delivering high-quality, family-centered care.