[Hiring] Training Manager @DSV

Role Description

The DSV WMS Training Manager is responsible for successful implementation and delivery of Trainings in Warehouse Management System (WMS) and supporting processes to DSV Contract Logistics sites. The WMS Training Manager delivers functional and business process expertise in multidiscipline project teams, ensuring high quality in time deliverables. Activities will be based out of one of the DSV Solutions clusters in the region.

Essential Duties and Responsibilities

• Plan and execute trainings on location across the AMER-Region.
• Facilitate online training.
• Comfortable performing in front of an audience.
• Continuous improvement of trainings and training material content.
• Organize training (training calendar and organization with local site).
• Cooperate with engineering on the WMS set-up.
• On site go-live support and after-care.
• Testing training programs.
• Maintain up-to-date revisions of training materials.
• Administrate tests and exam results in the central database.
• Train key- and end-users on designed processes and functionalities.
• Create functional designs for internal and external reports and documents.
• Gatekeeper for warehouse process standardization.
• Provide regular scheduled project updates to internal and external stakeholders.
• Advocate and sell best practices and standardization to internal (and external) parties.
• Build and maintain relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.
• Other duties as assigned by management to support special projects, implementations, process improvements.

Qualifications

• Must have a high school diploma or general education degree (GED).
• 2 years’ experience in working in a project-based environment.
• Excellent communication, presentation, and organizational skills.
• Strong and energetic personality, able to communicate on operations as well as management level.

Requirements

• Proficiency in one or more WMS.
• MS Office Suite.
• English (reading, writing, verbal).
• Preferably Spanish (reading, writing, verbal).
• Basic to intermediate level mathematical skills to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
• High level of independency and self-driven.
• Able to articulate and voice own opinion.
• Readiness to travel – can be on short notice.
• Able to travel domestically and internationally (including Europe).

Preferred Qualifications

• Bachelor’s degree in a relevant discipline or equivalent combinations of education and work experience.
• Extensive knowledge on warehouse processes and supporting system landscapes.
• 3-5 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
• Profound logistical and/or supply chain management process understanding.
• Experienced in working on small, fast-paced project teams.
• SQL proficiency is a plus.

Potential Physical Demands

• Occasionally bending, walking, and standing.
• Ability to lift/carry and push/pull.
• Reach above shoulder, reach outward, squat, or kneel.
• While performing the duties of this job, the employee uses hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
• Specific vision requirements include close vision and distance vision.

Work Environment

• Rarely exposed to fumes or airborne particles, toxic or caustic chemicals.
• Noise level in the work environment is usually low to moderate.
• Normal working conditions for a warehouse environment; exposure to changing warehouse temperatures is possible.

Compensation

For this position, the expected base pay range is $90,000.00 – 110,000.00 Annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.