Role Description
The Training Lead will directly support client delivery with a focus on demonstrating value and impact through the planning, execution, and tracking of all training activities. This role oversees the creation, coordination, delivery, and reporting of training programs to ensure workforce readiness for large-scale healthcare technology implementations. The Training Lead works cross-functionally with operational, technical, and program teams to ensure training quality, alignment, and on-time completion.
Responsibilities
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Leads the Training Management Approach, ensuring alignment with program requirements and deployment timelines.
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Develops and maintains the Training Curriculum Baseline with functional and technical stakeholders.
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Establishes and maintains the End-User Role-to-Course Mapping Matrix for accurate curriculum assignment.
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Oversees creation and distribution of the Final Training Roster Status and Registration Status Package.
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Develops and manages the All-Shift Training Schedule to ensure full workforce coverage.
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Creates and maintains the Instructor Staffing Plan, including assignments, capacity tracking, and scheduling.
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Identifies and escalates training risks and issues and provides ongoing updates.
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Generates and distributes the Weekly User Training Completion Report to track progress and identify gaps.
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Oversees collection and verification of Staff Training Certificates for compliance and deployment readiness.
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Coordinates with project teams, site leadership, and SMEs to ensure accurate, high-quality training content and delivery.
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Verifies training readiness leading up to deployment and supports command/media engagement as needed.
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Ensures all training documentation, rosters, and deliverables meet contractual and audit requirements.
Qualifications
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10+ years of experience leading large scale training programs supporting healthcare IT, EHR implementations, system deployment, organizational readiness, or workforce development initiatives.
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Experience leading training programs, curriculum development, and workforce readiness initiatives.
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Experience supporting large-scale system implementations, preferably in healthcare.
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Ability to coordinate cross-functional teams and manage high-volume operational processes.
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Strong understanding of training development, delivery, and evaluation methodologies.
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Experience with large-scale training efforts in healthcare, government, or technology environments.
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Strong organizational, communication, and stakeholder-coordination skills.
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Ability to manage complex schedules, high-volume participant rosters, and multiple reporting cycles.
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Experience with LMS platforms, training dashboards, and role-mapping structures.
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Proficiency with Microsoft Office 365 (Excel, PowerPoint, Outlook, Teams, SharePoint).
Requirements
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Bachelorβs degree in education, healthcare, organizational development, business, or related field.
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10+ years of experience leading large-scale training programs supporting healthcare IT, EHR implementations, system deployment, organizational readiness, or workforce development initiatives.
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Additional relevant experience may substitute for the degree.
Technical Skills Required
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Strong proficiency with Microsoft Office 365.
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Familiarity with LMS tools, learning analytics, and training documentation processes.
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Ability to analyze training data for reporting, compliance, and leadership updates.
Desirable (Not Required) Skills/Experience
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Change management certification.
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Experience delivering training in healthcare IT or government environments.
Work Location/Travel
Applicants must be unencumbered by travel restrictions. Heavy travel during periods of system implementations.
Hourly Rate Range
$62.01 - $75.52. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is highly competitive but dependent upon employment type.
Role Reports to
Project Manager
Direct Reports
This role has no direct reports.