Role Description
As the Global Sales Excellence Program Manager/Senior Program Manager for Surgical Sales, you will lead the design, development, and global implementation of strategic sales training and capability-building programs that elevate sales performance and execution. This role is accountable for program strategy, cross-functional alignment, and ensuring consistent delivery of scalable, high-impact initiatives that empower the surgical sales organization to grow share and win in a competitive market.
These roles can be filled at either the Program Manager or Senior Program Manager level depending on the qualifications of the top candidate.
This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require at least 50% travel to enhance collaboration and ensure successful completion of projects.
We are filling two positions on the team, one based in the continental United States and the other in Western Europe.
Key Responsibilities
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Program Strategy & Development
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Develop and manage global sales enablement programs aligned with commercial priorities, product launches, and market strategies.
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Shape the program roadmap across key areas including onboarding, capital and SaaS selling, strategic selling, sales management development, and commercial acumen.
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Ensure content and curriculum are modern, modular, and tailored to roles across the surgical sales ecosystem.
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Program Execution & Governance
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Oversee end-to-end program implementation, including content creation, pilot testing, deployment planning, and stakeholder engagement.
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Coordinate across global and regional teams to ensure timely and consistent delivery of programs at scale.
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Manage program calendars, resources, communications, and execution risks.
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Cross-Functional Collaboration & Alignment
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Partner with Global Marketing, Sales Operations, HR, Clinical Education, and Regional Enablement to ensure program alignment and integration.
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Serve as the central point of contact for key stakeholders to align program goals with business needs and field readiness.
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Measurement & Optimization
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Establish KPIs and track program effectiveness, adoption, and business impact (e.g., productivity ramp, sales execution, capability uplift).
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Collect and analyze feedback to iterate and improve program design and delivery.
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Drive continuous improvement and innovation in enablement approaches, leveraging digital platforms and data insights.
Qualifications
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Bachelor’s degree required.
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Program Manager requirements: minimum of 5 years of relevant experience in medical device sales, sales enablement, training or program management within a complex global organization or advanced degree with a minimum of 3 years of relevant sales experience in medical device sales, sales enablement, training or program management within a complex global organization.
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Senior Program Manager requirements: minimum of 7 years of relevant experience in medical device sales, sales enablement, training or program management within a complex global organization or advanced degree with a minimum of 5 years of relevant sales experience in medical device sales, sales enablement, training or program management within a complex global organization.
Requirements
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Bachelor’s degree in business, education, healthcare or related field (Nice to Have).
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Demonstrated success leading cross-functional programs with measurable impact on sales effectiveness.
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Familiarity with capital equipment and/or surgical sales models, including SaaS and strategic selling.
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Excellent communication, stakeholder engagement, and program governance skills.
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Experience within a global Sales Excellence or Commercial Enablement function.
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Working knowledge of LMS platforms, CRM tools, and digital learning technology.
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Project management certification (e.g., PMP, Agile) a plus.
Benefits
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Medtronic offers a competitive Salary and flexible Benefits Package.
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A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.
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We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).