[Hiring] Training Coordinator @Merakey

Role Description

The Training Coordinator plays a central role in executing the organization’s learning strategy by coordinating training activities throughout the division, administering and optimizing the learning management system (LMS), and delivering exceptional support to employees and managers. This role ensures the organization maintains consistent, accurate, and audit-ready training data while enabling an engaging and effective learning experience. The Training Coordinator will:

• Coordinate and support divisional training and professional development initiatives, including needs assessments, training plans, and learning solutions.
• Partner with operational leaders and Subject Matter Experts (SMEs) to develop and maintain training policies, standard operating procedures, and approved learning materials.
• Develop engaging learning assets, communications, and training resources that drive participation and employee engagement.
• Serve as the primary Learning Management System (LMS) administrator, overseeing system configuration, maintenance, optimization, and user support.
• Manage LMS content uploads, version control, training assignments, and data accuracy to ensure effective learning operations.
• Generate and analyze LMS reports and dashboards to support compliance tracking, operational audits, and leadership decision-making.
• Collaborate with HR and IT teams on LMS integrations, system enhancements, and process improvements that enhance the learner experience and operational efficiency.
• Provide responsive support to learners, managers, and instructors by troubleshooting technical issues, facilitating LMS training sessions, and creating user guides and reference materials.

Qualifications

• Bachelor's Degree in Human Resources, Education, Psychology, Instructional Technology, or Business required.
• 2+ years of experience in learning and development - training coordination, Learning Management System (LMS) administration, learning operations, or related learning & development experience.
• Working knowledge of LMS platforms (e.g., Cornerstone OnDemand, SuccessFactors, Docebo, Moodle, etc.).
• Proficiency with Microsoft Office or similar productivity tools; comfort working with data, spreadsheets, and reports.

Requirements

• Experience administering a fully featured enterprise LMS (e.g., Cornerstone OnDemand).
• Exposure to compliance-driven environments or regulated industry training requirements.
• Familiarity with SCORM/xAPI packages, content testing, and basic HTML troubleshooting.
• Experience partnering with IT and HR on systems integrations or process improvements.
• Strong organizational skills with the ability to manage multiple training activities across different departments.
• Excellent communication, documentation, and customer service skills.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.