[Hiring] Training Assessment Manager @ProTrain

Role Description

ProTrain is seeking a dependable, motivated, and people-focused Training Assessment Manager (TAM) with a passion for education and a strong interest in sales. This is an entry-level sales role designed for individuals who are eager to guide others on their path from Education to Employment. Although the title includes “manager,” this is not a management role — rather, it focuses on assessing student needs and managing sales processes related to training and education.

As a TAM, you will be the first point of contact for prospective students, helping them identify the training programs that best match their career goals. You’ll play a vital role in advising students on educational pathways, assisting with enrollment and financing options, integrated with partner relationships and providing excellent customer service throughout their journey.

Key Responsibilities

• Understand all training program offerings and their modalities: Online, Live Online Synchronous, In-Classroom, and Live Mentored.
• Guide students through career assessments to match them with appropriate programs.
• Advise students on financial assistance options based on their unique situations and school affiliations.
• Build a strong understanding of the certificates and credentials offered across programs.
• Manage prospect databases by conducting follow-ups, updating statuses, and maintaining accurate documentation.
• Assist students with class registration, payment plans, internship options, lab/test requirements, and onboarding processes.
• Offer proactive support and make recommendations to enhance the student experience.
• Monitor and identify student trends that could lead to corporate training opportunities.
• Collaborate on regional marketing ideas and recruitment campaigns.
• Occasionally represent ProTrain at events, virtual seminars, and trade shows.
• Create and assist in marketing efforts to include; social media, Facebook, LinkedIn, TikTok, Canva, and other marketing resources and campaigns.
• Meet and exceed monthly/quarterly sales goals as assigned.

Qualifications

• Strong communication and active listening skills.
• Customer-service mindset with a nurturing approach.
• Tech-savvy with proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint).
• CRM experience with SalesForce required and others preferred (e.g., Hubspot).
• Marketing experience preferred (Canva knowledge).
• Excellent time management and multi-tasking abilities.
• Ability to work independently in a fast-paced, remote environment.
• Enthusiasm for helping people succeed through education and training.

Benefits

• Competitive base salary.
• Full-time, remote work environment.
• Ongoing professional development opportunities.
• 10 paid holidays and 1 PTO day earned for every full month worked after 90-day probationary period.
• 401(k) with a 3% company match, comprehensive health and dental coverage, and access to a variety of employee discount programs.
• Meaningful work with a national impact on career development.