[Hiring] Training and Learning Administrator @Conduent

Role Description

A Training and Learning Administrator typically refers to a specialized role focused on delivering and facilitating training programs to new hires and existing employees. This role ensures that employees are equipped with the necessary knowledge, skills, and tools to perform their roles effectively and meet performance standards:

• Schedule and organize training sessions, workshops, and meetings, ensuring trainers, materials, and resources are prepared in advance;
• Coordinate onboarding training for new employees to ensure a seamless induction process;
• Support the creation, updating, and distribution of training materials such as manuals, presentations, handouts, and digital resources;
• Monitor live training sessions (both virtual and in-person) and provide support to trainers and participants as needed;
• Track participant attendance and engagement during training sessions;
• Assist trainers with technical issues related to e-learning platforms or training tools;
• Maintain accurate records of all training activities, including attendance, assessments, certifications, and feedback.

Qualifications

• Good knowledge of Microsoft Office;
• Advanced English language skills (B2 level or higher);
• Ability to work effectively within deadlines;
• Strong analytical abilities;
• A positive, solution-focused mindset;
• Proactive, flexible and adaptable;
• A collaborative, team-oriented approach.

Benefits

• Innovative Work Environment: Be part of a team that values creativity and fosters an environment where your ideas can flourish.
• Career Growth Opportunities: We invest in our team's development, providing avenues for career progression and skill enhancement.
• Impactful Contributions: Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization.
• Recognition as a Most Loved Workplace®: Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers.
• Internal Talent Development: Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool.
• Long-Term Career Building: Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make.