[Hiring] Training and Education Manager @Aon Corporation

Role Description

Aon's Private Risk Management Team is seeking a Training & Education Manager to lead our efforts in developing, executing and delivering various training and educational programs for our team.

The Training & Education Manager will review existing training curricula and develop new material to train and educate our team members. They will ensure alignment with training objectives as respects to new colleague onboarding, agency management training, business standards training and on-going professional development opportunities. The Training & Education Manager will also support our efforts to hire and train junior colleagues in the areas of client service and sales.

What the day will look like:

• Lead the efforts to develop, maintain, and deliver all training and education programs
• Develop informative material, such as digital presentations, how-to manuals, and instructional videos
• Coordinates and conducts training for new hires and department transfers and all training follow-ups
• Develop, maintain, and deliver employee refresher training as necessary
• Use performance trends and patterns to make impactful training recommendations and create an effective training strategy that results in improved quality
• Develop learning objectives, maintain training logs, and document control history
• Develop audio, visual, and interactive media aids
• Deliver training progress reports
• Develop training strategies that improve quality standards and drive associated projects from information gathering stages to project completion
• Measure the effectiveness of training sessions and applies the appropriate training process changes
• Address quality findings through coaching and feedback sessions
• Use survey responses to address training and production needs
• Provide leadership and support to personnel in a fast-paced and constantly changing work environment
• Provide strong organizational, analytical, and problem-solving skills while fostering an environment of open communication and teamwork
• Additional projects as assigned

Qualifications

• Experience in high net worth personal insurance preferred
• 7+ years of training and development experience
• Ability to provide effective feedback during one-on-one coaching
• 5+ years of training experience including knowledge of adult learning styles, theories, and methods
• Excellent communication and presentation skills
• Must be proficient with technology, and able to fully utilize Microsoft Office products including Excel, Word, Power Point, and Outlook
• Ability to work independently and meet deadlines

Education

• Bachelor’s degree in education or communication is preferred

Benefits

• Comprehensive benefits package
• 401(k) savings plan with employer contributions
• Employee stock purchase plan
• Medical, dental and vision insurance
• Paid time off, including 12 paid holidays throughout the calendar year
• 15 days of paid vacation per year
• Paid sick leave as provided under state and local paid sick leave laws
• Short-term disability and optional long-term disability
• Health savings account
• Employee and dependent life insurance and supplemental life and AD&D insurance
• Optional personal insurance policies
• Adoption assistance
• Tuition assistance
• Commuter benefits
• Employee assistance program that includes free counseling sessions