Role Description
As a Trainer your role is to provide continuous improvement of program personnel skill and acumen. The Trainer equips our new and existing employees with the requisite knowledge, skills, techniques, and motivation to perform at the highest level. Our Trainer is a teacher and must be able to virtually lead groups, develop training materials for both internal and external teams, and collaborate closely with business leaders to assess employeesβ increased performance improvement. The Trainer must assess skills and knowledge within MarketSource to determine the curriculum required to strengthen and retain these skills.
Essential Job Functions:
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Conduct instructor-led and virtual training, including:
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Sales training
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Leadership and professional development classes
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New employee orientation
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Train-the-trainer sessions
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Identify, design and customize training activities to incorporate into training for the specific class and learner needs
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Leverage multi-media solutions to enhance learning experiences
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Collaborate with internal and external subject matter experts to perform needs analysis and identify skill and knowledge gaps
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Perform administrative tasks such as planning the training calendar, scheduling training events, and sending training feedback surveys
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Communicate frequently and effectively with leadership and various project stakeholders to ensure timeliness and quality of deliverables
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Collaborate with all members of the Learning & Development Team as needed
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Perform other duties as needed
Qualifications
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Excellent written and oral communication skills
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Excellent presentation and organizational skills
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Knowledgeable in interactive training, assessments, and evaluation
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Ability to collaborate with a diverse range of internal and external stakeholders and cross-functional team members
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Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)
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Knowledge of adult learning principles
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Open to receiving and giving feedback
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Possess a growth mindset
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High energy
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Proficient in Video Editing and Document creation software
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Proficient in Adobe Creative Cloud
Requirements
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BA/BS degree in a related field
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2-4 years of direct in-classroom training experience
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ATD Training Certificate a plus
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Experience facilitating Franklin Covey classes a plus
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Prior experience facilitating blended learning and/or flipped classrooms a plus
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Ability to work in-person and virtually
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Ability to travel (up to 25% of the time)
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Video editing experience preferred
Benefits
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Medical, dental & vision
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401(k)/Roth
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Insurance (Basic/Supplemental Life & AD&D)
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Short and long-term disability
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Health & Dependent Care Spending Accounts (HSA & DCFSA)
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Transportation benefits
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Employee Assistance Program
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Time Off/Leave (PTO, Vacation or Sick Leave)