Role Description
This role is open to candidates across the United States, with the primary training facility based in Louisville. Candidates based in Kentucky should anticipate approximately 60% travel across North America. Candidates based outside of Kentucky should anticipate approximately 70β75% travel, including customer site visits and regular presence in Louisville.
POSITION SUMMARY:
The Technical Trainer is responsible for developing technician capability across NFI Group operations and customer networks throughout North America. This role delivers high-quality technical training to internal Service Center Mechanics, Service Technicians, Field Service Technicians, and external customer maintenance teams supporting Motor Coach Industries.
Combining instructional expertise with real-world technical knowledge, the successful candidate translates complex vehicle systems into practical learning that improves technician performance, fleet reliability, safety, and customer confidence. Training may be delivered through:
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Classroom instruction
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Hands-on learning
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Shop demonstrations
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Field support
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Simulated troubleshooting scenarios
Qualifications
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3β5+ years of experience working hands-on as a Bus or Coach Technician, Mechanic, Field Service Technician, or similar heavy-duty fleet role, and/or in formal training, instruction, education, or technician development within a technical environment.
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Experience supporting transit buses, motor coaches, or commercial fleet equipment is strongly preferred.
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Proven ability to teach technical concepts through classroom instruction, practical demonstrations, and hands-on skills development.
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Strong knowledge of heavy-duty vehicle systems including engines, transmissions, brakes, suspension, HVAC, electrical, pneumatic, hydraulic, drivetrain, and multiplexing systems.
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Ability to build trust and credibility in shop, field, and customer environments through practical expertise and professional presence.
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Industry certifications or technical training credentials such as ASE, Red Seal, CDL endorsements, Cummins, Allison Transmission, HVAC / EPA 609, OEM product training, high voltage / EV certifications, or similar are considered assets.
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Organized and self-directed with the ability to manage multiple priorities, travel schedules, and a flexible work schedule.
Requirements
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Ability to lift up to 50 lbs. regularly (75 lbs. with assistance).
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Perform repetitive movements (bending, kneeling, crouching).
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Work on elevated surfaces or in confined spaces.
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Must be able to stand and walk on hard surfaces for extended periods (up to 8+ hours).
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Requires visual acuity to read diagnostics and inspect components.
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Hearing ability to detect vehicle noises and alarms.
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Comfortable working in varying environmental conditions, including noise, dust, fumes, and temperature fluctuations, while wearing PPE (safety glasses, gloves, steel-toed boots, and relevant HV PPE).
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Strong safety awareness and adherence to workplace procedures.
Benefits
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Competitive wages and comprehensive benefit package with immediate benefit eligibility.
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Paid holidays and vacation.
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401K with generous company match.
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On-the-job training in a continuous learning environment (we invested $15.9 million in 2024).
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Advancement opportunities within our family of companies.
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Inclusive workplace culture that values and empowers team members.