[Hiring] Technical Trainer @Corelation Inc

Role Description

The Technical Trainer I is responsible for the effective delivery of all KeyStone Core Software technical training courses to Corelation clients and vendor partners. This role involves:

• Developing, designing, coordinating, maintaining, and deploying training materials and curriculum.
• Educating, training, and assisting clients in maximizing their use of KeyStone Core Software.
• Specializing in technical development to enhance clients' overall experience and performance through high-quality training.

Qualifications

• 2-4 years’ experience in one or more of the following:
  • Adult education in a technical capacity
  • Technical training
  • Experience in financial institutions (preferably credit unions)
  • Corelation Inc. or similar software companies
• Proficiency in JavaScript, Java, SQL, or similar programming languages (C# or Python)
• Ability to travel up to 20% domestically and/or conduct training across different time zones as needed
• Ability to understand and communicate complex technical concepts clearly
• Strong communication and presentation skills (verbal and written)
• In-depth knowledge of software development processes, database architecture, and technical procedures
• Strong organizational skills and the ability to prioritize and manage multiple tasks effectively
• Excellent problem-solving and analytical skills, with the ability to perform root-cause analysis and resolve classroom or technical issues promptly
• Experience with Learning Management Systems (LMS) preferred
• Self-motivated, proactive, and able to thrive in a fast-paced, ever-changing environment

Requirements

• Instruct and Support: Provide guidance and technical training to clients, vendors, and internal staff on:
  • SQL coding
  • Jaspersoft Reports
  • Batch/UI Scripting (JavaScript/Java)
  • KeyBridge API development and integration
  • Ad Hoc reporting
  • KeyStone Server/Database Administration
• Maintain Expertise: Develop and maintain an advanced understanding of Corelation’s KeyStone platform and keep up-to-date with system enhancements and changes.
• Analyze Training Needs: Assess client needs to identify training gaps, enhance current courseware, and develop new technical training courses.
• Course Delivery: Lead scheduled public and private courses and be available to occasionally travel across the US to deliver custom, on-site training as needed.
• Curriculum Oversight: Assist with the creation and maintenance of the KeyStone platform curriculum and eLearning materials, ensuring content is accurate and relevant to current software releases.
• Administrative Support: Manage course registrations, student communication, and updates in a timely manner; perform weekly administrative tasks consistently.
• Training Quality: Ensure that training materials reflect the latest software features and provide clear instruction in both classroom and virtual environments.
• Course Logistics: Assist in scheduling, registration, learning environment setup, and tracking attendance in coordination with the department supervisor.
• Other Duties: Perform other job-related duties as assigned.

Benefits

• Medical, Dental, Vision, Life Insurance
• 401(K) Match
• Discretionary profit share
• Discretionary annual bonus
• Wellness Programs: Yoga and Massages
• Bi-Weekly engagements (coffee tastings, trivia, etc.)
• Community Involvement
• Professional Development Growth Days
• Vacation Days
• Floating Holidays
• Sick Days
• Parental leave