[Hiring] Technical Operations Trainer @Inframark

Role Description

We are seeking an experienced Technical Trainer - Maintenance and Water/Wastewater SME to support Operations & Maintenance (O&M) teams within water and wastewater utilities across the Southeastern United States. This role is ideal for an experienced operator or maintenance professional who would enjoy being responsible for delivering hands-on, technical training to field, plant, and supervisory personnel working in water and wastewater treatment facilities.

The ideal candidate brings a background in water and wastewater operations and maintenance, excellent instructional skills, and the ability to translate complex technical concepts into practical, real-world applications for diverse audiences. Training will be delivered primarily through hands-on, on-site engagement, job shadowing, demonstrations, and real work problem solving, supplemented by classroom and virtual sessions as needed.

This position has the possibility to be remote with up to 80% travel and candidates must live in Georgia, Alabama, Florida, Louisiana, or Tennessee to be considered.

Responsibilities

• Deliver in-person and virtual technical training to water and wastewater utility staff, including operators, maintenance technicians, supervisors, and managers.
• Train teams on O&M best practices related to treatment processes, distribution and collection systems, equipment, instrumentation, controls, and safety.
• Develop, customize, and update training materials (presentations, manuals, job aids, SOPs) aligned with regulatory requirements and operational goals.
• Support onboarding and upskilling of water operations and maintenance personnel, including certification and continuing education preparation.
• Conduct needs assessments to identify skills gaps and recommend training solutions.
• Collaborate with utility leaders, engineering teams, vendors, and regulatory stakeholders to ensure training relevance and accuracy.
• Ensure training aligns with applicable federal, state, and local regulations (including EPA, state primacy agencies, OSHA).
• Track training participation, effectiveness, and outcomes; provide reports and recommendations for improvement.
• Serve as a trusted technical resource for O&M teams across utility sites in multiple states.

Qualifications

• Hands-on knowledge of treatment processes, distribution/collection systems, pumps, electrical/mechanical systems, SCADA, and maintenance practices required.
• Associate’s or Bachelor’s degree in Water/Wastewater Operations, Environmental Science, Engineering, or a related field (or equivalent hands-on experience) preferred; relevant work experience will be considered in lieu of formal degree.
• 5+ years of hands-on experience in water or wastewater utility operations and maintenance, Water/Wastewater Operator License preferred.
• Familiarity with utility asset management, CMMS, or reliability-centered maintenance.
• Strong communication, presentation, and facilitation skills; prior experience as a trainer, instructor, or technical SME; experience training adult learners or leading operational workshops, job shadowing, or field instruction preferred.
• Understanding of regulatory and compliance requirements impacting water utilities.
• Valid driver’s license; up to 80% overnight travel required.
• Bilingual (English/Spanish) a plus.

Benefits

• Attractive salary package.
• Generous benefits package including health, dental, and life insurance.
• 401(k) plan.
• Paid time off, sick leave, and holidays.
• Wellness plan.

Company Description

Inframark's Operations and Maintenance team is an award-winning team that delivers cutting-edge water, wastewater, and public works services to municipalities, utility districts, and industries. We are dedicated to supporting our employees as well as protecting the environment and the communities we serve. You would be empowered to thrive in a dynamic, supportive, and innovative environment.

Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth.