[Hiring] Technical Instructional Designer @The Andersen Agency

Role Description

We are seeking a highly skilled Instructional Designer to support the development and maintenance of innovative learning programs for operational and technical audiences, including data center professionals. This role is part of a collaborative learning organization focused on delivering engaging, scalable, and learner-centered training solutions that enable employee readiness and operational excellence. The successful candidate will partner with learning program managers, subject matter experts (SMEs), and cross-functional stakeholders to design and develop impactful digital learning experiences using modern instructional design methodologies, multimedia technologies, and AI-enabled learning approaches.

Qualifications

• Bachelor's degree in Instructional Design, Education, Technical Communication, Learning Technologies, or a related field preferred.
• Advanced education or formal instructional design training is a plus.
• Equivalent professional experience will be considered.

Requirements

• Strong experience in instructional design, including:
  • Needs assessment
  • Learner analysis
  • Context analysis
  • Task analysis
• Experience designing and delivering performance-based learning solutions for diverse audiences.
• Experience partnering with SMEs and cross-functional teams to develop training content.
• Experience developing technical learning programs and digital learning experiences.
• Previous data center training or technical operations training experience is highly desirable.

Benefits

• Opportunity to work on cutting-edge and emerging technologies.
• Highly collaborative team environment with direct access to technical experts.
• Significant visibility and impact across the organization.
• Ability to shape learning experiences that support critical operational teams.
• Exposure to AI-enabled learning solutions, interactive media, and modern learning technologies.
• Remote work flexibility with adaptable scheduling options.
• Opportunity to create scalable learning programs that influence employee performance and business outcomes.

Key Responsibilities

• Design, develop, and maintain high-quality e-learning courses and curriculum.
• Conduct learning needs assessments, audience analyses, task analyses, and performance gap evaluations.
• Develop engaging learning experiences using instructional design best practices and adult learning principles.
• Create interactive training solutions including:
  • E-learning modules
  • Simulations
  • Scenario-based learning
  • Microlearning content
  • Assessments and quizzes
  • Instructional videos
• Build and update learning content using Articulate Storyline, Rise 360, Adobe Creative Suite, and video production tools.
• Collaborate closely with SMEs to gather technical content and convert it into effective learning experiences.
• Develop supporting learning assets such as:
  • Presentation materials
  • Job aids
  • Handouts
  • Lab instructions
  • Lab solutions
• Ensure courseware aligns with accessibility standards, instructional design standards, and organizational goals.
• Support innovative learning initiatives, including AI-enabled learning experiences and workflow-based training.
• Manage multiple learning projects simultaneously while maintaining quality and meeting deadlines.
• Research emerging technologies and incorporate relevant advancements into learning solutions.