[Hiring] Teaching and Learning Strategist @Macmillan

Role Description

The Teaching and Learning Strategist (Psychology) plays a critical role in surfacing, validating, and amplifying pedagogical needs that inform Macmillan Learning’s courseware and digital solutions. As a pedagogical expert, the TLS engages with instructors, departments, and institutions to uncover real-world teaching challenges and translate them into actionable insights.

A key responsibility of this role is to identify, cultivate, and sustain relationships with thoughtful, forward-looking instructors who can co-create, pilot, and provide ongoing feedback that directly informs Macmillan’s product development and pedagogical strategy.

• Provide Program Managers with field-based pedagogical insights to inform investment decisions that support innovative experimentation or strengthen long-term adoption.
• Gather data through day-to-day interactions and structured discovery (such as interviews, classroom observations, focus groups, surveys) with instructors and departments.
• Translate findings into insights that inform business opportunities and strategies.
• Partner with Implementation Specialists to identify recurring adoption challenges that may affect long-term retention.
• Be expert in and curious about platform behavioral data and dashboards.
• Collaborate with Course Product Managers to develop insights and hypotheses for further research.
• Collaborate with the Learning Science and Research team to inform research into how our platforms impact teaching and student success.
• Co-develop personas, use cases, and narratives that tie Macmillan’s solutions to measurable, ongoing teaching impact.
• Build and sustain a diverse network of instructors whose real-world teaching practices and classroom experiences shape product development and adoption strategies.
• Partner with the Program team to cultivate relationships with faculty who serve as discovery partners, pilot collaborators, and ongoing pedagogical advisors.
• Develop instructor advocates who champion Macmillan’s solutions within their institutions and reinforce long-term retention.
• Campus travel and conference participation should be prioritized as methods of building relationships.
• Collaborate in sales situations, including consulting on or delivering in-person and virtual presentations, to demonstrate to potential customers the ways that features of our course solutions can be used to address their needs.
• Advise customers, in collaboration with Implementation Specialists and Course Product Managers, about courseware implementation practices that best fit their needs.
• Support class testers and potential customers with services such as consultation, correlation guides, and implementation guides.
• Partner with Marketing to highlight pedagogical value in messaging and campaigns.
• Provide Sales with clear narratives and training that connect instructor pain points to Macmillan’s solutions.
• Share pedagogical insights and stories that demonstrate product impact and differentiation in the marketplace.
• Continuously evaluate competitor platforms and instructional practices to ensure Macmillan’s solutions remain differentiated and sticky.
• Identify opportunities for Macmillan to differentiate through pedagogy, usability, or instructional design.
• Assess potential external partners who could strengthen Macmillan’s pedagogical credibility or product portfolio.
• Share competitive insights with Program, Product, and Marketing teams to inform strategic positioning.
• Create and share artifacts (insight reports, journey maps, use-case narratives) that make customer needs and factors for retention visible to cross-functional teams.
• Educate colleagues in Sales, Marketing, Product, and Content on emerging instructional trends and their pedagogical implications.

Qualifications

• Master's Degree in Psychology.
• 5 years of experience teaching Psychology at collegiate level or in educational publishing (college level a plus) or related; understanding of the business, its processes, market, and trends.
• Curriculum design experience.
• Demonstrated ability to analyze and synthesize information from a diverse array of sources in order to understand issues, identify opportunities, anticipate outcomes, and support sound decision making.
• Must demonstrate strong written and oral communication skills; must be able to listen to and communicate clearly and strategically with diverse audiences, promoting dialogue and building consensus to achieve objectives.
• Track record of generating viable new approaches and solutions to problems or challenges in an increasingly digital learning environment.

Preferred Qualifications

• Teaching experience in higher education.
• Experience supporting customers using learning management or courseware solutions.
• Demonstrated ability to identify and champion innovative instructional approaches that improve student outcomes and product differentiation.
• Strong interest in and working knowledge of AI in education, including generative AI, AI-assisted assessment, and analytics-driven personalization.
• Deep familiarity with current trends in Psychology education, including research methods instruction, data literacy, inclusive teaching practices, and application-based learning.
• Willingness to experiment, iterate, and share learnings to support a culture of innovation and continuous improvement.

Salary Range

$75,000 - $85,000 / year.

Exemption Status

Exempt

Physical Requirements

• Requires periods of close concentration.
• Must be able to multi-task.
• Must be able to travel occasionally.
• Work overtime - more than 40 hours a week – regularly, as needed.

Benefits

• Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire.
• Competitive pay and bonus plan.
• Generous Health Benefits (Medical, Dental, Vision).
• Contributions to your 401k retirement account through Fidelity.
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous People's Day, Election Day, and more!).
• Employee Assistance Program, Education Assistance Program.
• 100% employer-paid life and AD&D insurance.
• And much more!