[Hiring] Student Success Coach @Perdoceo Education Corporation

Role Description

Help others work towards realizing academic success. Imagine a career where your success is measured by the progress of those you serve: aspiring college students. You can inspire others to realize their academic potential, reach their educational goals and make the most of their abilities with Colorado Technical University.

As a Student Success Coach, you will:

• Support enrollment, student development, and retention services while ensuring a quality learning experience.
• Manage a group of assigned students and coach each through their degree program.
• Encourage and support students as they work to develop skills and knowledge for academic success.
• Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
• Offer resources to help maximize the success of each student.
• Be a liaison for students, enabling them to connect with various departments.

Qualifications

• Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent).
• Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential.
• Knowledge of academic policies and procedures.
• Ability to learn technical skills quickly.
• Excellent communication/listening skills, including a pleasant phone manner.
• Strong customer support focus and attention to details.

Requirements

• Bachelor's degree from an accredited institution of higher learning.
• Two or more years of relevant experience.
• Knowledge of academic policies and procedures.
• Ability to learn technical skills quickly.
• Excellent communication/listening skills.
• Strong customer support focus.

Benefits

• Salary Range between $23.56 and $24.52 per hour.
• Paid time off.
• Paid sick leave.
• Paid holidays.
• Comprehensive medical, pharmaceutical, dental, and vision benefits.
• Health savings and flexible spending accounts.
• 401(k) savings plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Company paid life insurance and disability insurance - subject to eligibility.
• Company paid tuition assistance -- subject to eligibility and approval.
• Employee Assistance Program (EAP).
• Prenatal and adoption assistance.
• Additional ancillary programs are available upon benefit enrollment eligibility.