[Hiring] Student Information System Intern @Nova Pioneer

Role Description

Nova Pioneer is looking for a rockstar Student Information System (SIS) Intern to be a part of the Central Academics team. This is a paid internship for a 6-month period starting August 2026.

This role will be mostly remote with travel to our school campuses in Tatu and Athi from time to time. You will also need to have a personal laptop and access to internet connectivity.

• Addressing parental inquiries about the necessity of the requested information.
• Collecting parent and student data by specified field and document criteria.
• Maintaining a record of contacted parents, tracking callbacks and unanswered calls for effective follow-up and email tracking.
• Gathering data and recording the information into databases, which may involve data and document retrieval from sources such as Google Forms, documents, and phone calls.
• Extracting data from documents and subsequently entering it into the database.
• Collaborating with and following up with parents to acquire necessary information.
• Timely and accurate data entry into the relevant database.
• Rectifying errors and organising information to facilitate swift and accurate data capture.

Qualifications

• Bachelor's Degree/ Diploma in Business, Commerce, Economics, Statistics, Social Sciences.
• Working/ volunteer experience in customer service is desirable and an added advantage.
• Great client relationship management skills to maintain professional communication with parents and maintain a high level of customer satisfaction.
• Some experience or open to learning the Google software suite (Google Calendar, Docs, Sheets, GMail, etc.) as well as Microsoft Office (Word, Excel, Powerpoint).
• Great communicator with clear and effective written and verbal communication skills.
• Excellent organizational, planning and time management skills.
• Proactive with an enthusiastic approach to work.
• Excited about our organizational culture and willing to embrace mutual vulnerability and feedback.

How to Apply

Does working at Nova Pioneer excite you? If so, then apply now!

To apply, please complete the form on the right hand side of this page. We cannot process applications that are emailed to us.

• You are encouraged to attach your resume in PDF format to protect formatting.
• There are a series of stages in the Nova Pioneer interview process:
• Phone interview: a short conversation to understand your skills and experience a little better.
• Practical demonstration: you will complete a written task or a demonstration related to the role you are applying for.
• Final interview: a final conversation with the hiring manager before decisions are made.

Working at Nova Pioneer

Nova Pioneer is a place where our people experience tremendous growth, fast! We invest heavily in the growth of our people because it leads to greater mastery in both us and our students.

• “Novaneers” work harder and longer hours than at most schools, resulting in extraordinary growth.
• We offer consistent and ongoing professional development and provide clear career pathways.
• Highly energetic, entrepreneurial environment where creative and innovative ideas come to life.
• Flexible individuals who can adapt and respond quickly to adversity with a positive attitude are sought after.
• We welcome challenges and maintain a fun atmosphere while working hard.
• Infectious energy and enthusiasm fuel our work and learning.