[Hiring] Sr. Technical Instructional Designer @CrowdStrike

Role Description

The Senior Technical Instructional Designer is responsible for designing high-impact, scalable learning experiences for technical enablement audiences, including Sales Engineers, Partners, and Alliances. This role partners closely with the Director of Content Development on the revenue enablement team to translate technical strategy, product capabilities, field priorities, and business requirements into structured learning programs that build technical fluency, improve field execution, and scale enablement impact globally.

While being a technical practitioner is not required, strong technical acumen and the ability to quickly understand complex technical concepts are critical to success in this role. Candidates with prior experience as a Sales Engineer, technical pre-sales professional, or in a hands-on technical role will be especially well positioned to excel.

This role focuses on:

• Advanced learning design
• Curriculum architecture
• Learner experiences

The Senior Technical Instructional Designer will partner with SMEs, course writers, content developers, and enablement stakeholders to:

• Define instructional approaches
• Establish design standards
• Bring technically accurate, engaging, and practical training to life across multiple delivery formats

This role is critical to how we enable technical sellers and partners at scale. By combining senior-level instructional design expertise with strong technical understanding, you’ll help ensure our technical enablement programs are accurate, engaging, strategically aligned, and impactful.

Qualifications

• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Significant experience designing training for technical enablement audiences such as Sales Engineers, Partners, Alliances, Technical sellers, and Customer-facing technical teams.
• Advanced instructional design expertise, including learning objective development, curriculum architecture, assessment strategy, learner journey planning, applied learning design, and measurement of learning effectiveness.
• Demonstrated ability to operate with a high degree of autonomy, translating ambiguous or high-level business and technical objectives into scalable, effective learning solutions.
• Strong ability to work with highly technical stakeholders, quickly understand complex subject matter, and convert technical complexity into clear, practical, field-relevant learning experiences.
• Experience designing learning across multiple delivery modalities, including eLearning, ILT, VILT, Workshops, Labs, Simulations, and Blended programs.
• Strong stakeholder management skills, including the ability to influence SMEs, field leaders, and cross-functional partners without direct authority.
• Excellent communication, organization, prioritization, and program management skills.
• Ability to set instructional design standards, guide others in applying them, and ensure consistency across complex learning programs.
• Experience using feedback, data, and field insights to evaluate learning effectiveness and improve curriculum design over time.

Requirements

• Prior experience as a Sales Engineer, technical pre-sales professional, solutions consultant, or in a hands-on technical role.
• Background in SaaS, cybersecurity, cloud, data, AI, or other complex technology domains.
• Experience designing applied technical learning such as Labs, Simulations, Technical workshops, Certification paths, and Scenario-based training.
• Experience building scalable curriculum frameworks, competency models, role-based learning paths, or technical enablement academies.
• Familiarity with enablement and learning platforms such as Highspot, Docebo, Rise, Synthesia, Articulate, and similar tools.
• Experience mentoring or coaching other instructional designers, course writers, or content developers.
• Experience using AI-assisted tools to improve learning design, content development, assessment creation, and iteration.

Benefits

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees regardless of level or role.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
• Vibrant office culture with world-class amenities.
• Great Place to Work Certified™ across the globe.