Role Description
As a Special Education Instructional Manager, you will multiply impact through people. You will coach, develop, and elevate a team of Special Education teachers whose daily work helps students build confidence, make meaningful progress, and realize what is possible for their futures.
Your leadership will ensure students are not only supported compliantly—but served compassionately, challenged thoughtfully, and championed relentlessly.
This is a deeply people-centered leadership role where your impact is measured through the growth, consistency, and excellence of the educators you lead—and ultimately through improved student engagement, retention, progress, and confidence.
You will lead Special Education teachers and paraprofessionals serving students in an online K–12 environment, ensuring they consistently deliver exceptional instruction, proactive outreach, compliant services, and meaningful family partnership.
Core Responsibilities
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Coach and develop Special Education educators into confident, highly effective professionals.
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Monitor team-level student engagement, progress, retention, and intervention data.
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Observe instruction, assess teacher effectiveness, and provide clear, actionable coaching.
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Lead with precision in IEP development, implementation, progress monitoring, and meeting execution.
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Set high expectations, coach candidly, celebrate wins enthusiastically, and foster a team culture.
Essential Duties
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Serve students, families, and colleagues with genuine professionalism and integrity.
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Lead and inspire a team of Special Education teachers and paraprofessionals.
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Conduct frequent 1:1 coaching sessions focused on teacher growth and accountability.
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Observe live instruction and coach toward stronger student engagement.
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Monitor IEP quality, implementation, and meeting execution for excellence and compliance.
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Ensure teachers uphold service-level expectations for responsiveness and communication quality.
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Partner directly with students and families during escalations.
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Develop performance improvement plans when standards are not met.
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Facilitate team meetings, training sessions, and professional development.
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Build and refine systems, playbooks, and operational tools.
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Support hiring and selection of exceptional educators.
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Support proctoring during testing windows, including occasional travel.
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Embrace other duties as needed to advance our mission.
Work Schedule and Availability
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Work a fixed schedule: 8:30 a.m.–5:30 p.m. Mountain Time, year-round.
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Work full time in this exempt role, requiring at least 40 hours per week.
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Remain actively available and immediately responsive throughout the workday.
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Avoid all concurrent work during scheduled hours.
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Maintain a private, professional, distraction-free remote workspace.
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Maintain consistent daily availability; absences exceeding two consecutive instructional days cannot be accommodated.
This Role Is Your Calling If:
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You find deep fulfillment in helping other educators become their very best.
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You lead with both heart and standards—balancing compassion with accountability.
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You embrace coaching difficult conversations.
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You thrive on forging real relationships that spark growth.
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You embrace clear structure, metrics, and accountability.
This Role May Not Align If:
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You seek high flexibility in your schedule or a self-paced workday.
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You prefer hands-off leadership or infrequent coaching conversations.
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You struggle holding others accountable to clear standards.
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You dislike proactive outreach such as phone calls or frequent messaging.
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You struggle with tight responsiveness or time management under metrics.
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You want to balance this position with another job.
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You resist oversight, performance tracking, or structured expectations.
Knowledge, Skills, and Abilities
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Exceptional interpersonal communication skills.
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Strong instructional leadership and coaching capability.
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Strong judgment in student, family, compliance, and personnel escalations.
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Extreme ownership of outcomes with high self-motivation.
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Proven ability to lead multiple priorities in a fast-paced environment.
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Strong organizational skills and attention to detail.
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Independent work capability paired with effective remote team collaboration.
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Proficiency with Mac OS, Google Workspace, and learning management systems.
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Willingness and ability to travel to assigned testing locations for proctoring.
Qualifications
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Bachelor's or Master's degree in Special Education or related field (required).
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Teacher certification and an approved teacher preparation program (required).
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Ability to obtain certifications in Arizona, Colorado, Washington, and other states (required).
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5+ years of successful work experience in educational technology or related industry (required).
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5+ years of successful experience in a customer service capacity (required).
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3+ years of experience managing people (required).
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Ability to pass required background checks (required).
Benefits
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Medical, dental, and vision employee coverage for as little as $1 each per month.
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Personal paid time off in addition to major holidays.
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Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are all 100% paid by the employer.
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401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 6% of employee earnings.