[Hiring] SFE Training Manager @Convatec

Role Description

Supporting a best-in-class portfolio of products, you will be responsible for the design and development of selling skills outcome-based training for the Advanced Wound Care Business Unit. Utilizing best in class learning practices and modalities, including digital e-learning technology, you will design and develop training for the sales organization which includes:

• Onboarding new sales hires
• The Convatec Way of Selling model
• Advanced account selling skills
• Support for new product launches
• Hands-on learning reinforcement activities related to our sales process

You will facilitate our Sales Leadership programs and transform and enable our sales teams by building capabilities and skills through business insight, commercial acumen, tools, and training. You will build sales capability training (CRM, business analytics, Showpad, and sales insights) to proactively anticipate the sales organization needs.

You will partner with sales leadership, field sales trainers, regulatory, marketing, region clinicians, corporate training, clinical, and other stakeholders to design and deploy targeted programs that reduce knowledge gaps and enhance field effectiveness through improvement of competencies while adhering to Regulatory and Compliance Guidelines. You will not conduct product or clinical training; instead, you will orchestrate learning while working with the local marketers and clinicians.

Qualifications

• Bachelor's degree required; advanced degree preferred
• Certification in Instructional Design a plus
• Expertise in clinical medical device domains for business franchises a plus
• 2+ years’ learning management system experience
• 2+ years’ training video design and creation experience
• 3+ years’ experience in field sales in medical device or healthcare services industry is a plus
• 3+ years’ experience leading selling skills training at national sales meetings required
• 2+ years’ experience partnering with marketers on product launch selling capability
• Sales training leadership experience preferred
• Sales experience preferred
• Articulate 360 authoring software expertise and learning reinforcement experience is a plus
• Pre/Post/Needs assessment expertise using Qualtrics or similar software
• Strong computer skills, including proficiencies in the entire Microsoft Suite and learning software programs

Requirements

• Ensures sales employees and leaders gain new skills to deliver messages that engage and resonate with their customers
• Connects with sales professionals and leaders' needs and advocates on learning solutions that optimize their ability to sell to customers
• Remains current in advancements on various topics to provide the most effective delivery of materials including CRM, business analytics, insights, and Showpad
• Engages in ongoing development of technology training to maintain content expert status
• Partners with sales, marketing, clinical teams to enhance their presentations

Working Conditions

• This position requires computer expertise to lead learning events virtually, in a classroom setting
• This position may require training room setup and repositioning in corporate office or event meeting room locations
• Remote office environment; however, there may be requirements to work on-site for new hire training, national sales meetings, and sales and sales leadership training program facilitation