[Hiring] Service Training School Program Manager @PACCAR

Role Description

Support the U.S. and Canadian Kenworth dealer network by developing a pipeline of diesel and technical school graduates who have completed Kenworth Essentials training. This position works with technical schools, Kenworth dealers, and internal training stakeholders to:

• Increase student participation and completion.
• Align school engagement with dealer workforce needs.
• Support recruitment of qualified entry-level service technicians into the Kenworth dealer network.

This position is remote and requires up to 50% travel. The qualified candidate may be located anywhere in the continental U.S. or Canada; however, a Midwest location is preferred.

Qualifications

• Bachelor’s degree strongly preferred; equivalent professional experience may be substituted.
• 7+ years of technical school instruction, management, or related technical training experience required.
• Automotive Service Excellence (ASE) certifications desired.
• Demonstrated ability to grow and manage large, complex programs.
• Outstanding verbal and written communication skills, including experience delivering formal presentations.
• Excellent computer skills, including proficiency with Word, Excel, and PowerPoint.
• Previous experience working with or coordinating technical school programs highly desired.
• Previous experience with PACCAR MX engines highly desired.
• Previous experience in dealership service or service management within the commercial truck industry preferred.
• Demonstrated knowledge of heavy-duty truck products and manufacturing processes desired.
• Excellent interpersonal skills, including the ability to develop trusting business relationships.
• Diesel engine certifications or automotive OEM service certifications are a plus.
• Relocation is not available.

Requirements

• Identify and develop partnerships between Kenworth Truck Company, Kenworth dealers, and the Kenworth Dealer Service Training department to implement training programs.
• Work with individual technical schools to increase student participation in and completion of the Kenworth Essentials program.
• Collaborate with sponsoring Kenworth dealers in local markets to support ongoing program development.
• Coordinate database management and training program access through the BCA training website.
• Use available student and course data to identify trends, establish goals, and recommend strategies to improve program outcomes.

Benefits

• Global Fortune 500 Company with a wide array of growth and development opportunities.
• Work alongside experienced goal-oriented colleagues recognized as experts in their fields.
• Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks.
• 401k with up to a 5% company match.
• Fully funded pension plan that provides monthly benefits after retirement.
• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time.
• Tuition reimbursement for continued education.
• Medical, dental, and vision plans for you and your family.
• Flexible spending accounts (FSA) and health savings account (HSA).
• Paid short-and long-term disability programs.
• Life and accidental death and dismemberment insurance.
• EAP services include wellness plans, estate planning, financial counseling and more.