Role Description
Dev Technology Group is seeking a Training & Development Specialist (M365, Purview & Teams Services) to support enterprise user enablement, training development, and documentation for Microsoft 365 within a large federal environment. This role supports the adoption of Microsoft 365 G5 capabilities, with a focus on Microsoft Purview and the enterprise rollout of Microsoft Teams Phone.
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Translate complex technical capabilities into clear, actionable guidance for end users and support staff.
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Work closely with engineering, compliance, and operations teams to align training with real-world system configurations and mission needs.
Qualifications
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A Bachelorโs degree and a minimum of 3 years of related professional experience.
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Experience supporting training development, documentation, or user enablement for enterprise systems.
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Experience creating job aids, knowledge articles, and instructional materials for end users and support teams.
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Strong ability to translate technical concepts into clear, user-friendly content.
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Experience supporting enterprise software adoption or rollout efforts.
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Excellent written communication, organization, and attention to detail.
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Ability to collaborate effectively with both technical and non-technical stakeholders.
Requirements
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Develop and maintain training materials, job aids, and user documentation for Microsoft Purview capabilities and Microsoft Teams Phone.
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Create user-focused content that promotes understanding of data classification, secure collaboration practices, and enterprise communication tools.
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Collaborate with technical teams to translate system configurations, policies, and requirements into clear, accessible materials.
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Support organizational change management activities, training rollout efforts, and assist with delivery of training through multiple formats.
Benefits
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Generous and flexible time-off policy.
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Flexible work schedules and telework options, including remote work availability for eligible projects.
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Career development opportunities including a mentorship program, technical and management training, hands-on learning, tuition reimbursement, and paid training opportunities.
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Industry-leading benefits including health plans, flexible spending account, commuter benefits, life insurance, and more.
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401K matching with a 5% matching contribution.
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Regular team and company social events.
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A focus on community engagement including company-wide support activities and time off for volunteer efforts.
Company Description
Dev Technology is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions, and to drive our clientโs missions forward through innovation.