Role Description
The Senior Technical Instructional Designer is responsible for designing high-impact, scalable learning experiences for technical enablement audiences, including Sales Engineers, Partners, and Alliances. This role partners closely with the Director of Content Development on the revenue enablement team to translate technical strategy, product capabilities, field priorities, and business requirements into structured learning programs that build technical fluency, improve field execution, and scale enablement impact globally.
This role focuses on:
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Advanced learning design
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Curriculum architecture
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Learner experiences
The Senior Technical Instructional Designer will partner with SMEs, course writers, content developers, and enablement stakeholders to:
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Define instructional approaches
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Establish design standards
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Bring technically accurate, engaging, and practical training to life across multiple delivery formats
This role is critical to how we enable technical sellers and partners at scale. By combining senior-level instructional design expertise with strong technical understanding, youβll help ensure our technical enablement programs are accurate, engaging, strategically aligned, and impactful.
Qualifications
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Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
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Significant experience designing training for technical enablement audiences such as:
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Sales Engineers
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Partners
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Alliances
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Technical sellers
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Customer-facing technical teams
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Advanced instructional design expertise, including:
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Learning objective development
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Curriculum architecture
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Assessment strategy
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Learner journey planning
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Applied learning design
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Measurement of learning effectiveness
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Demonstrated ability to operate with a high degree of autonomy, translating ambiguous or high-level business and technical objectives into scalable, effective learning solutions.
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Strong ability to work with highly technical stakeholders, quickly understand complex subject matter, and convert technical complexity into clear, practical, field-relevant learning experiences.
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Experience designing learning across multiple delivery modalities, including:
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eLearning
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ILT
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VILT
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Workshops
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Labs
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Simulations
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Blended programs
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Strong stakeholder management skills, including the ability to influence SMEs, field leaders, and cross-functional partners without direct authority.
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Excellent communication, organization, prioritization, and program management skills.
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Ability to set instructional design standards, guide others in applying them, and ensure consistency across complex learning programs.
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Experience using feedback, data, and field insights to evaluate learning effectiveness and improve curriculum design over time.
Requirements
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Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Benefits
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Market leader in compensation and equity awards
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Comprehensive physical and mental wellness programs
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Competitive vacation and holidays for recharge
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Paid parental and adoption leaves
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Professional development opportunities for all employees regardless of level or role
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Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
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Vibrant office culture with world-class amenities
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Great Place to Work Certifiedβ’ across the globe