[Hiring] Senior Specialty Product Trainer @McKesson

Role Description

The Senior Specialty Product Trainer serves as a field-based subject matter expert responsible for enabling healthcare organizations to successfully adopt and optimize CoverMyMeds Specialty Access Solutions and Specialty Workflow Solutions. This role delivers in-person, high-touch training and workflow optimization for complex specialty medication access use cases, including:

• Payer-driven prior authorization workflows
• Specialty pharmacy coordination
• Enterprise EHR-integrated processes

Operating with a high degree of autonomy, this role partners with health systems, large specialty practices, and internal stakeholders to translate complex specialty access requirements into scalable, repeatable operational workflows. The Senior Trainer supports enterprise implementations, go-lives, and post-launch optimization while serving as a trusted advisor to provider leadership and access teams.

Key Responsibilities

• Lead in-person, field-based training engagements for specialty practices, health systems, and enterprise customers.
• Effectively train the key organization leaders or SMEs to drive overall organization adoption.
• Partner with customers to develop proficiency within workflows reducing implementation friction and improving time to go live.
• Serve as a subject matter expert for Specialty Access Solutions and Specialty Workflow Solutions.
• Design and deliver advanced, role-based training tailored to specialty provider personas.
• Partner with customers to optimize end-to-end specialty access workflows.
• Support large-scale implementations, go-lives, and workflow redesign initiatives.
• Collaborate cross-functionally with Product, Implementation, Client Success, and Analytics teams.
• Capture structured field feedback to inform product and enablement improvements.
• Document training activities, outcomes, and insights in internal systems.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Typically requires 4+ years of relevant experience (healthcare technology, specialty access, reimbursement operations, or provider enablement).

Requirements

• Deep knowledge of specialty medication access workflows, including prior authorization and payer requirements.
• Experience delivering enterprise-scale, in-person training.
• Strong understanding of EHR-enabled provider workflows.
• Excellent presentation, communication, executive presence and consultative skills.

Preferred Skills/Experience

• Experience with CoverMyMeds Specialty Access Solutions or specialty pharmacy workflows.
• Health system or enterprise implementation and training experience.
• Experience with healthcare finance and patient access workflows.

Working Conditions & Travel

• Extensive travel required (up to approximately 75–80%).
• Remote/home office when not traveling.

Benefits

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.

• Base Pay Range: $76,500 - $127,500
• Other compensation opportunities may include an annual bonus or long-term incentives.