[Hiring] Senior Learning Experience Designer @Ziplines, Inc.

Role Description

The Senior LXD role straddles product ownership and core instructional design tasks and decisions. It’s your job to take a high-level product brief that outlines the learner persona, market objectives, and learning objectives, and work with a group of practitioner-SMEs to create a course that’s engaging, relevant, and transformative for learners. We need Senior LXDs who can work up and down the course value chain. You should still find joy in crafting a pointed scenario-based quiz or an elegant capstone assignment, but you should also be able to shape the course as a product in the marketplace, making intentional tradeoffs based on learner needs, market demand, and business goals.

What you’ll do

• Collaborate with our Product team to test and shape course ideas before Ziplines decides to bring a course to market.
• Own the end-to-end SME experience, ensuring SMEs are aligned to Ziplines processes and objectives, set up for success, and positioned to deliver high-quality, relevant content.
• Lead a core group of SMEs to flesh out the product brief and move toward a course syllabus with weekly topic coverage, capstone assignments, and learning objectives.
• Onboard and coach module SMEs to design and build a module capstone assignment and then use backward design principles to outline module lessons, exercises, and video scripts.
• Coach SMEs on video scripting/outlining, video performance, and video setup.
• Review and mark up raw video and work with our graphics team to ensure that core concepts are effectively illustrated by in-video graphics.
• Storyboard in Rise 360 (Articulate).
• Build expository, illustrative, reinforcement and application elements in Rise 360.
• Design and revise capstone assignments in Google Suite.
• Design and revise live session slide decks in Google Slides.
• Track and update tasks and status using existing workflows in Monday.com and Notion.
• After launch, revise and tune modules to improve learner and market performance using data and insights from learners, instructors, learner support staff, Product, and Marketing.
• Ziplines courses follow specific instructional design, visual design, brand voice, accessibility, and editorial standards, and all output must align with those standards.
• The ability to meet and manage deadlines is key.

Qualifications

• 5 to 8 years of experience creating asynchronous learning for adults in an ed-tech or for-profit environment.
• At least 2 years of experience creating courses offered for sale in a B2C or B2B context in Ziplines-aligned subject matter including AI.
• You use and understand modern AI tools.
• You have a point of view on how to teach AI in a range of professional contexts.
• You have a strong sense of ownership and follow-through.
• You can navigate ambiguity and you’re comfortable surfacing and resolving problems.
• You are adept at working with SMEs.
• You have experience with video: coaching for it, marking edits, and ensuring that it is on target in content and tone.
• You are fluent in Rise 360.
• You have designed and built asynchronous learning in Ziplines subject matter or closely-related subject matter.
• You can follow design standards and work from a template.
• You can project-manage yourself.
• You are a reliably fast, clear, and on-target writer.
• You have strong attention to detail.
• You are a collaborator with experience working cross-functionally.

Benefits

• Equity: Ownership is a core value, and each full-time employee can invest in Ziplines Education via a stock option (equity) grant, which will vest across four years.
• Time off: We offer a flexible paid time off policy, in addition to 10 paid holidays.
• Flexible, remote work environment: We are a fully distributed team with folks all over the U.S.
• Family health and wellness: Choose from a range of medical, dental, and vision insurance plans (premiums start at $0/month) for yourself or your family.
• 401K: We know your future self will thank you when you start contributing to your company-sponsored 401k.
• Additional benefits shared during the hiring process.

Salary Range

The salary range for this role is $90,000 - 115,000 USD annually for candidates located in the San Francisco Bay Area. Individual compensation packages are based on various factors unique to each candidate, including their skills, location, experience, qualifications, and other job-related considerations.

Company Description

Ziplines, Inc. is proud to be an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other protected characteristics under applicable law.