[Hiring] Senior Learning Experience Designer @GitLab

Role Description

As a Senior Learning Experience Designer, you'll create scalable, digital-first learning experiences that help GitLab customers get real value from our AI powered DevSecOps platform. You'll be part of the Digital Success team within Professional Services Education Services, designing outcome-driven courses that turn complex technical concepts into clear, engaging learning for a global audience.

• Focus on building modular, on-demand digital courses and virtual instructor-led training.
• Apply adult learning theory, instructional design best practices, and technical aptitude to craft content.
• Work closely with subject matter experts and cross-functional partners to keep content aligned with product updates.
• Iterate based on data and learner feedback to ensure education programs are current, impactful, and easy to consume at scale.

Some examples of our projects:

• Developing modular, self-paced eLearning paths and virtual instructor-led courses for GitLab certification and accreditation programs.
• Creating interactive, hands-on labs and assessments that simulate real-world GitLab workflows for enterprise customers.

What you'll do:

• Design, develop, and maintain scalable digital learning experiences for GitLab customers.
• Create clear, engaging educational content across formats (eLearning modules, slide presentations, facilitator guides, videos, hands-on labs, assessments).
• Build and iterate multi-module learning paths delivered through our Learning Management System and virtual delivery platforms.
• Collaborate closely with Education Services, curriculum developers, subject matter experts, and cross-functional partners.
• Design and refine virtual training experiences, workshops, and lab-based activities.
• Analyze learner, course, and program performance data to surface insights and make recommendations.
• Enable and support instructors, facilitators, and internal stakeholders by providing clear documentation and teaching materials.
• Maintain a consistent instructional approach, visual style, and content standards across digital and virtual learning experiences.

Qualifications

• Background in instructional design, learning experience design, curriculum development, technical training, or related fields.
• Experience using eLearning authoring tools and digital learning platforms (such as Articulate Rise, Storyline, Captivate, Clueso, or Camtasia).
• Experience developing and executing digital learning programs and campaigns across various channels.
• Ability to analyze learner and platform metrics to assess performance and optimize courses.
• Skill in planning and managing learning projects, coordinating with multiple stakeholders.
• Proven experience helping to shape and implement learning strategies and initiatives.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a distributed team.

Requirements

• Experience in instructional design and learning experience design.
• Proficiency in eLearning authoring tools.
• Ability to analyze performance metrics.
• Strong project management skills.
• Excellent communication skills.
• Ability to work in a distributed team environment.

Benefits

• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental leave.
• Home office support.