[Hiring] Senior Learning Design Professional @Humana

Role Description

Become a part of our caring community. Humana Healthy Horizons is looking for a Senior Learning Design Professional who will use instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. Your work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

• Analyze and organize content.
• Design best-in-class solutions, and write storyboards, scripts, performance support, mobile learning, and manuals.
• Facilitate Humana Healthy Horizons (HHH) organizational training and professional development topics to existing associates.
• Design and analyze learning needs and partner with subject matter experts across the organization to provide input for course curriculum.
• Ensure course materials are current and relevant to training needs, along with tracking and analyzing training programs effectiveness.
• Provide consultation, feedback, instructions and partner with stakeholders across the enterprise.
• Utilize collaborative tools to design and facilitate virtual learning.
• Partner and use consultative skills to assess project scope and conduct needs analysis with stakeholders.
• Collaborate with leadership to influence and assist in the execution of department's strategy.
• Exercise considerable latitude in determining objectives and approaches to assignments.

Qualifications

• Bachelor's degree or equivalent years of professional experience in learning design or learning facilitation.
• Three (3) or more years of instructional design, training and/or learning development experience.
• Experience facilitating training across diverse functions and levels of an organization to drive knowledge, adoption, and consistent execution.
• Expert level experience with the Articulate 360 Suite.
• Experience with learning strategies and adult learning theories.
• Proficiency in Microsoft Office applications including Outlook, PowerPoint, and Adobe PDF.
• Understanding of curriculum design includes gathering content SME's and utilizing adult learning principles.
• Prior demonstrated capability leading, developing and maintaining a dynamic and high performing team culture.
• Ability to work with agility and flexibility, embracing an ever-changing, fast-paced work environment.
• Ability to facilitate and deliver an exceptional learning experience to all types of learners.

Requirements

• Medicaid knowledge, including experience interpreting Medicaid contracts.
• Operations content design and facilitation experience.
• Experience using a wide variety of training tools to effectively facilitate to a wide audience.
• Experience managing projects or processes.
• Expert organizational skills with fast turnaround time.

Benefits

• Competitive benefits that support whole-person well-being.
• Medical, dental and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance and many other opportunities.

Company Description

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.